Customer Support
Query this niche via MCP
niche_report({ niche: "customer-support-tier1" })Agents · median
$125/mo
MCP servers · median
$20/mo
6.3×
Agents cost 6.3× MCPs across all tiers — median $125 vs $20. Two different markets; a blended figure would mislead either buyer.
All plans — Agents vs MCPs
each dot = one provider · log scaleAgents $125
uttar · $1
cenra · $9
Chat Thing · $14
Reve Chat Ai Agent · $15
Crafterq Website Ai Agents Tha · $19
seaticket · $25
Freddy Ai Copilot Overview · $29
chatbase · $40
inboxpilot · $49
docsbot · $49
gleap · $56
Nice Customer Service Ai · $68
Ai Agent For Loyalty Program D · $99
Macha Ai Copilot · $299
Sendbird Support Agent · $349
Yuma Ai · $1,200
Omq Reply · $1,995
Robylon Ai · $25
cenra · $29
agentcall · $29
Freddy Ai Copilot Overview · $35
duckie · $49
Beam Billing Support · $50
Crafterq Website Ai Agents Tha · $52
Chat Thing · $74
releasedock · $80
typewise · $89
Intercom Operator · $99
Cosupport Ai · $99
omago · $99
seaticket · $100
hiroai · $125
docsbot · $149
chatbase · $325
gleap · $341
Sendbird Support Agent · $499
Macha Ai Copilot · $699
Reve Chat Ai Agent · $60
releasedock · $120
Nice Customer Service Ai · $169
gleap · $170
Robylon Ai · $180
Crafterq Website Ai Agents Tha · $249
inboxpilot · $274
Omq Reply · $302
Ai Agent For Loyalty Program D · $349
Workativ Ai Agent · $349
docsbot · $499
seaticket · $500
Minimal Ai · $557
Beam Billing Support · $3,990
Yuma Ai · $5,417
Fini Labs · $6,300
Reve Chat Ai Agent · $292
Chat Thing · $299
Streebo Citizen · $999
gleap · $1,139
hiroai · $1,250
Minimal Ai · $2,609
MCP servers $20
Intercom 1 · $10
zendesk · $10
plain · $10
discordbot · $10
gorgias · $10
htt · $10
singchat · $20
Deskcrew Support · $24
Recursive Support · $74
Deskcrew Support · $132
singchat · $200
Recursive Support · $299
$5
$10
$25
$50
$100
$250
$500
$1,000
$2,500
AgentsMCP serversshaded = middle half · line = median
All plans
71 pricedProvidervs its cohort medianMonthly
uttaragent
$1 below
cenraagent
$9 below
Intercom 1mcp
$10 below
zendeskmcp
$10 below
plainmcp
$10 below
discordbotmcp
$10 below
gorgiasmcp
$10 below
httmcp
$10 below
Chat Thingagent
$14 below
Reve Chat Ai Agentagent
$15 below
Crafterq Website Ai Agents Thaagent
$19 below
singchatmcp
$20 ~median
Deskcrew Supportmcp
$24 above
seaticketagent
$25 below
Robylon Aiagent
$25 below
Freddy Ai Copilot Overviewagent
$29 below
cenraagent
$29 below
agentcallagent
$29 below
Freddy Ai Copilot Overviewagent
$35 below
chatbaseagent
$40 below
inboxpilotagent
$49 below
docsbotagent
$49 below
duckieagent
$49 below
Beam Billing Supportagent
$50 below
Crafterq Website Ai Agents Thaagent
$52 below
gleapagent
$56 below
Reve Chat Ai Agentagent
$60 below
Nice Customer Service Aiagent
$68 below
Chat Thingagent
$74 below
Recursive Supportmcp
$74 above
releasedockagent
$80 below
typewiseagent
$89 below
Ai Agent For Loyalty Program Dagent
$99 below
Intercom Operatoragent
$99 below
Cosupport Aiagent
$99 below
omagoagent
$99 below
seaticketagent
$100 below
releasedockagent
$120 ~median
hiroaiagent
$125 ~median
Deskcrew Supportmcp
$132 above
docsbotagent
$149 above
Nice Customer Service Aiagent
$169 above
gleapagent
$170 above
Robylon Aiagent
$180 above
singchatmcp
$200 above
Crafterq Website Ai Agents Thaagent
$249 above
inboxpilotagent
$274 above
Reve Chat Ai Agentagent
$292 above
Macha Ai Copilotagent
$299 above
Chat Thingagent
$299 above
Recursive Supportmcp
$299 above
Omq Replyagent
$302 above
chatbaseagent
$325 above
gleapagent
$341 above
Sendbird Support Agentagent
$349 above
Ai Agent For Loyalty Program Dagent
$349 above
Workativ Ai Agentagent
$349 above
Sendbird Support Agentagent
$499 above
docsbotagent
$499 above
seaticketagent
$500 above
Minimal Aiagent
$557 above
Macha Ai Copilotagent
$699 above
Streebo Citizenagent
$999 above
gleapagent
$1,139 above
Yuma Aiagent
$1,200 above
hiroaiagent
$1,250 above
Omq Replyagent
$1,995 above
Minimal Aiagent
$2,609 above
Beam Billing Supportagent
$3,990 above
Yuma Aiagent
$5,417 above
Fini Labsagent
$6,300 above
Position is relative to the provider's own delivery-type median at this tier — never a blended one.
This page is the human view of the MCP answer. The same structured `niche_report` / `price_benchmark` an agent receives over MCP or REST.
niche_reportprice_benchmark
See the MCP response behind this pageniche_report
{
"niche": "customer-support-tier1",
"parent_sector": "customer-success-support",
"provider_type_pricing": {
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"recommendation_reason": "Choose the cohort according to the commercial delivery type being assessed.",
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"members": [
{
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{
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"usd": 9
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{
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{
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"usd": 299
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"usd": 349
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"usd": 1995
}
],
"p25": 10,
"p75": 61.73
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{
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"period": "month",
"unit": "flat",
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"provider_count": 23,
"plan_observation_count": 29,
"data_confidence": 1,
"data_confidence_basis": {
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"provider_count": 23,
"plan_observation_count": 29
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"reliability": "high",
"members": [
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"usd": 20
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{
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"usd": 24.17
},
{
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"usd": 25
},
{
"provider": "cenra",
"usd": 29
},
{
"provider": "agentcall",
"usd": 29
},
{
"provider": "freddy_ai_copilot_overview",
"usd": 35
},
{
"provider": "duckie",
"usd": 49
},
{
"provider": "beam_billing_support",
"usd": 50
},
{
"provider": "crafterq_website_ai_agents_tha",
"usd": 52
},
{
"provider": "chat_thing",
"usd": 74
},
{
"provider": "recursive_support",
"usd": 74
},
{
"provider": "releasedock",
"usd": 79.99
},
{
"provider": "typewise",
"usd": 89
},
{
"provider": "cosupport_ai",
"usd": 99
},
{
"provider": "omago",
"usd": 99
},
{
"provider": "intercom_operator",
"usd": 99
},
{
"provider": "seaticket",
"usd": 100
},
{
"provider": "hiroai",
"usd": 125
},
{
"provider": "docsbot",
"usd": 149
},
{
"provider": "chatbase",
"usd": 325
},
{
"provider": "gleap",
"usd": 340.86
},
{
"provider": "sendbird_support_agent",
"usd": 499
},
{
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"usd": 699
}
],
"p25": 42,
"p75": 112.5
},
{
"tier": "team_sme",
"currency": "USD",
"period": "month",
"unit": "flat",
"median": 299,
"provider_count": 19,
"plan_observation_count": 27,
"data_confidence": 1,
"data_confidence_basis": {
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"provider_count": 19,
"plan_observation_count": 27
},
"reliability": "high",
"members": [
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"usd": 59.99
},
{
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"usd": 119.99
},
{
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"usd": 132.42
},
{
"provider": "nice_customer_service_ai",
"usd": 169
},
{
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"usd": 169.86
},
{
"provider": "robylon_ai",
"usd": 180
},
{
"provider": "singchat",
"usd": 200
},
{
"provider": "crafterq_website_ai_agents_tha",
"usd": 249
},
{
"provider": "inboxpilot",
"usd": 274
},
{
"provider": "recursive_support",
"usd": 299
},
{
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"usd": 302.1
},
{
"provider": "workativ_ai_agent",
"usd": 349
},
{
"provider": "ai_agent_for_loyalty_program_d",
"usd": 349
},
{
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"usd": 499
},
{
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"usd": 500
},
{
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"usd": 557.46
},
{
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"usd": 3990
},
{
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},
{
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}
],
"p25": 174.93,
"p75": 499.5
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{
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"unit": "flat",
"median": 1068.93,
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{
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{
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{
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{
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{
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],
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"rejected": {
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"evidence": {
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},
{
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},
{
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},
{
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{
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"tier": "team_sme",
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{
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{
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{
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{
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{
"provider": "crafterq_website_ai_agents_tha",
"tier": "enterprise",
"billing": "unspecified_period",
"unit": "flat",
"price": "Let's Talk",
"monthly_usd": null
},
{
"provider": "discordbot",
"tier": "enterprise",
"billing": "unspecified_period",
"unit": "flat",
"price": "Contact us",
"monthly_usd": null
},
{
"provider": "fini_labs",
"tier": "enterprise",
"billing": "unspecified_period",
"unit": "flat",
"price": "Custom pricing",
"monthly_usd": null
},
{
"provider": "gorgias",
"tier": "enterprise",
"billing": "unspecified_period",
"unit": "flat",
"price": "Contact us",
"monthly_usd": null
},
{
"provider": "htt",
"tier": "enterprise",
"billing": "unspecified_period",
"unit": "flat",
"price": "Contact us",
"monthly_usd": null
},
{
"provider": "inboxpilot",
"tier": "enterprise",
"billing": "unspecified_period",
"unit": "flat",
"price": "Custom",
"monthly_usd": null
},
{
"provider": "intercom_1",
"tier": "enterprise",
"billing": "unspecified_period",
"unit": "flat",
"price": "Contact us",
"monthly_usd": null
},
{
"provider": "macha_ai_copilot",
"tier": "enterprise",
"billing": "unspecified_period",
"unit": "flat",
"price": "Custom",
"monthly_usd": null
},
{
"provider": "nice_customer_service_ai",
"tier": "team_sme",
"billing": "unspecified_period",
"unit": "flat",
"price": "$249 / $0.25",
"monthly_usd": null
},
{
"provider": "nice_customer_service_ai",
"tier": "team_sme",
"billing": "unspecified_period",
"unit": "flat",
"price": "$249 / $0.25",
"monthly_usd": null
},
{
"provider": "nice_customer_service_ai",
"tier": "team_sme",
"billing": "unspecified_period",
"unit": "flat",
"price": "$249 / $0.25",
"monthly_usd": null
},
{
"provider": "nice_customer_service_ai",
"tier": "team_sme",
"billing": "unspecified_period",
"unit": "flat",
"price": "$249 / $0.25",
"monthly_usd": null
},
{
"provider": "nice_customer_service_ai",
"tier": "team_sme",
"billing": "unspecified_period",
"unit": "flat",
"price": "$249 / $0.25",
"monthly_usd": null
},
{
"provider": "omago",
"tier": "enterprise",
"billing": "unspecified_period",
"unit": "flat",
"price": "Custom",
"monthly_usd": null
},
{
"provider": "omq_reply",
"tier": "enterprise",
"billing": "unspecified_period",
"unit": "flat",
"price": "Price on request",
"monthly_usd": null
},
{
"provider": "plain",
"tier": "enterprise",
"billing": "unspecified_period",
"unit": "flat",
"price": "Contact us",
"monthly_usd": null
},
{
"provider": "releasedock",
"tier": "enterprise",
"billing": "unspecified_period",
"unit": "flat",
"price": "Let's talk",
"monthly_usd": null
},
{
"provider": "robylon_ai",
"tier": "enterprise",
"billing": "unspecified_period",
"unit": "flat",
"price": "Custom",
"monthly_usd": null
},
{
"provider": "seaticket",
"tier": "enterprise",
"billing": "unspecified_period",
"unit": "flat",
"price": "Custom Pricing",
"monthly_usd": null
},
{
"provider": "sendbird_support_agent",
"tier": "enterprise",
"billing": "unspecified_period",
"unit": "flat",
"price": "Custom pricing",
"monthly_usd": null
},
{
"provider": "workativ_ai_agent",
"tier": "enterprise",
"billing": "unspecified_period",
"unit": "flat",
"price": "Custom",
"monthly_usd": null
},
{
"provider": "wotnot",
"tier": "pro",
"billing": "unspecified_period",
"unit": "flat",
"price": "$29",
"monthly_usd": null
},
{
"provider": "wotnot",
"tier": "pro",
"billing": "unspecified_period",
"unit": "flat",
"price": "$99",
"monthly_usd": null
},
{
"provider": "wotnot",
"tier": "team_sme",
"billing": "unspecified_period",
"unit": "flat",
"price": "$299",
"monthly_usd": null
},
{
"provider": "zendesk",
"tier": "enterprise",
"billing": "unspecified_period",
"unit": "flat",
"price": "Contact us",
"monthly_usd": null
}
]
}
],
"coverage": {
"priced_providers": 46,
"normalized_observations": 107,
"comparable_providers": 43,
"strict_cohorts": 4,
"exclusion_reasons": {
"ambiguous_cadence": 28,
"usage_not_monthly": 17,
"free_or_zero": 10,
"range": 2
}
}
}
},
"billingMix": {
"freemium": 24,
"usage": 6,
"subscription": 16,
"contact_sales": 3,
"free": 2
},
"freeTierShare": 0.51,
"medianLowestUsd": 44.5
},
"movement": {
"niche": "customer-support-tier1",
"sector": "customer-success-support",
"pricedNow": 44,
"pairs": 42,
"repriced": [
{
"handle": "workativ_ai_agent",
"from": 99,
"to": 349,
"pct": 252.5
},
{
"handle": "omq_reply",
"from": 1.17,
"to": 1.16,
"pct": -0.9
},
{
"handle": "muninx",
"from": 10.5,
"to": 10.43,
"pct": -0.7
},
{
"handle": "minimal_ai",
"from": 570.66,
"to": 566.95,
"pct": -0.7
},
{
"handle": "gleap",
"from": 57.18,
"to": 56.81,
"pct": -0.6
}
],
"newlyPriced": [
"typewise",
"genesys_copilots"
],
"droppedFromPriced": [
"watermelon_ai"
],
"likeForLikePct": 3,
"kind": "mixed",
"narrative": "Repricing + composition: 5 agents repriced — 1 up, 4 down; 2 newly published pricing; 1 stopped showing a public price."
},
"index_series": {
"series": [
{
"day": "2026-08-04",
"index": 98.583,
"pairs": 61,
"dayChangePct": 0
},
{
"day": "2026-08-05",
"index": 98.583,
"pairs": 61,
"dayChangePct": 0
},
{
"day": "2026-08-06",
"index": 98.583,
"pairs": 63,
"dayChangePct": 0
},
{
"day": "2026-08-07",
"index": 98.583,
"pairs": 63,
"dayChangePct": 0
},
{
"day": "2026-08-08",
"index": 98.583,
"pairs": 64,
"dayChangePct": 0
},
{
"day": "2026-08-09",
"index": 98.583,
"pairs": 65,
"dayChangePct": 0
},
{
"day": "2026-08-10",
"index": 98.583,
"pairs": 65,
"dayChangePct": 0
},
{
"day": "2026-08-11",
"index": 98.583,
"pairs": 72,
"dayChangePct": 0
},
{
"day": "2026-08-12",
"index": 98.583,
"pairs": 72,
"dayChangePct": 0
},
{
"day": "2026-08-13",
"index": 98.583,
"pairs": 72,
"dayChangePct": 0
},
{
"day": "2026-08-14",
"index": 98.583,
"pairs": 72,
"dayChangePct": 0
},
{
"day": "2026-08-15",
"index": 98.583,
"pairs": 73,
"dayChangePct": 0
},
{
"day": "2026-08-16",
"index": 98.583,
"pairs": 73,
"dayChangePct": 0
},
{
"day": "2026-08-17",
"index": 98.583,
"pairs": 73,
"dayChangePct": 0
},
{
"day": "2026-08-18",
"index": 98.583,
"pairs": 70,
"dayChangePct": 0
},
{
"day": "2026-08-19",
"index": 98.583,
"pairs": 68,
"dayChangePct": 0
},
{
"day": "2026-08-20",
"index": 98.583,
"pairs": 68,
"dayChangePct": 0
},
{
"day": "2026-08-21",
"index": 98.583,
"pairs": 70,
"dayChangePct": 0
},
{
"day": "2026-08-22",
"index": 98.583,
"pairs": 71,
"dayChangePct": 0
},
{
"day": "2026-08-23",
"index": 98.583,
"pairs": 71,
"dayChangePct": 0
},
{
"day": "2026-08-24",
"index": 98.583,
"pairs": 71,
"dayChangePct": 0
},
{
"day": "2026-08-25",
"index": 98.583,
"pairs": 71,
"dayChangePct": 0
},
{
"day": "2026-08-26",
"index": 98.583,
"pairs": 71,
"dayChangePct": 0
},
{
"day": "2026-08-27",
"index": 98.583,
"pairs": 71,
"dayChangePct": 0
},
{
"day": "2026-08-28",
"index": 98.583,
"pairs": 73,
"dayChangePct": 0
},
{
"day": "2026-08-29",
"index": 98.583,
"pairs": 73,
"dayChangePct": 0
},
{
"day": "2026-08-30",
"index": 98.583,
"pairs": 73,
"dayChangePct": 0
},
{
"day": "2026-08-31",
"index": 98.583,
"pairs": 75,
"dayChangePct": 0
},
{
"day": "2026-09-01",
"index": 98.583,
"pairs": 74,
"dayChangePct": 0
},
{
"day": "2026-09-02",
"index": 98.583,
"pairs": 74,
"dayChangePct": 0
}
],
"latest": 98.583,
"day_change_pct": 0,
"methodology": "Chained daily price index, base 100 on the first priced scan day (29 Jun 2026). The overall index is the COMPOSITE of the four buyer-tier indices (individual / pro / team&sme / enterprise): each day it moves by the equal-weighted average of the tiers' moves. Each tier index is like-for-like — only agents priced on both consecutive scan days (per-agent ratios, geometric mean, clipped to [0.2, 5]) — so composition changes (agents revealing or hiding prices) can never move it."
},
"top_agents": [
{
"agent_id": "chat_thing",
"name": "Chat Thing",
"url": "https://chatthing.ai/",
"short_summary": "answers customer support questions on websites using a custom AI chatbot trained on the user's own content",
"price": {
"observed": true,
"billing": "freemium",
"lowest_monthly_usd": 14,
"monthly_usd": 14,
"headline": "Free tier, then from $14/mo",
"summary": "Free tier, then from $14/mo. Chat Thing offers a free plan and paid monthly plans from $14/month, with lower per-month rates when billed yearly."
},
"evidence_quality": "high",
"upvotes": 0
},
{
"agent_id": "cosupport_ai",
"name": "CoSupport.ai Customer Support Solution",
"url": "https://cosupport.ai/",
"short_summary": "Automates customer support by resolving repetitive support tickets across chat, email and voice; also drafts replies and assists human agents",
"price": {
"observed": true,
"billing": "usage",
"lowest_monthly_usd": 99,
"monthly_usd": 99,
"headline": "From $99/mo",
"summary": "From $99/mo. CoSupport AI offers outcome-based pricing from $0.19 per resolved ticket, a $99/month unlimited-response plan, or response-based pricing from $0.04 per AI reply."
},
"evidence_quality": "high",
"upvotes": 0
},
{
"agent_id": "fini_labs",
"name": "AI Chat Automation",
"url": "https://usefini.com/guides/best-ai-chat-automation-shopify-plus-order-tracking-returns-exchanges",
"short_summary": "Automates AI chat support for Shopify Plus brands, resolving order tracking, returns, and exchanges across chat, email, and SMS",
"price": {
"observed": true,
"billing": "subscription",
"lowest_monthly_usd": 3600,
"monthly_usd": 3600,
"headline": "From $3600/mo",
"summary": "From $3600/mo. Fini offers Growth and Scale subscriptions starting at $3,000 per month when billed annually, with included monthly resolutions and additional per-resolution charges, while Enterprise is custom priced."
},
"evidence_quality": "high",
"upvotes": 0
},
{
"agent_id": "forethought_ai",
"name": "Forethought AI Platform",
"url": "https://forethought.ai/",
"short_summary": "Automates and resolves customer support tickets end-to-end across channels; classifies/routes tickets, surfaces insights, assists human agents, and scores agen…",
"price": {
"observed": true,
"billing": "contact_sales",
"lowest_monthly_usd": null,
"monthly_usd": null,
"headline": "Contact sales (no public price)",
"summary": "Forethought offers three tiered plans (Team, Professional, Enterprise) with features listed but no public pricing; customers must request a quote."
},
"evidence_quality": "high",
"upvotes": 0
},
{
"agent_id": "github_laoning666synologychatb",
"name": "Github Laoning666synologychatb",
"url": "https://github.com/laoning666/synology-chat-bot",
"short_summary": "Acts as an AI chatbot within Synology Chat, enabling users to have context-aware conversations with AI models (e.g. GPT) directly in Synology Chat",
"price": {
"observed": false,
"billing": "not_found",
"lowest_monthly_usd": null,
"monthly_usd": null,
"headline": "No public price found",
"summary": "No public pricing is provided for the Synology Chat AI Assistant repository."
},
"evidence_quality": "high",
"upvotes": 0
},
{
"agent_id": "gleap",
"name": "Gleap",
"url": "https://www.gleap.io/",
"short_summary": "Resolves support tickets, investigates and routes issues, collects and prioritizes feedback, plans product work via a roadmap, and turns confirmed bugs/approve…",
"price": {
"observed": true,
"billing": "subscription",
"lowest_monthly_usd": 56.81,
"monthly_usd": 65.87,
"headline": "From $56.81/mo",
"summary": "From $56.81/mo. Gleap offers monthly Starter, Team, Pro, and Enterprise plans priced from €49/mo to from €999/mo, with AI usage billed separately by actual tokens and selected model."
},
"evidence_quality": "high",
"upvotes": 0
},
{
"agent_id": "install_on_gorgias",
"name": "Install On Gorgias",
"url": "https://gorgias.com/apps/ticket-assistant-by-yuma-ai",
"short_summary": "Autonomously resolves e-commerce customer support tickets end-to-end (WISMO, order cancellations, return requests, subscription management)",
"price": {
"observed": true,
"billing": "contact_sales",
"lowest_monthly_usd": null,
"monthly_usd": null,
"headline": "Contact sales (no public price)",
"summary": "Yuma AI pricing is not publicly displayed; contact sales required."
},
"evidence_quality": "high",
"upvotes": 0
},
{
"agent_id": "sendbird_support_agent",
"name": "AI-powered live chat support software",
"url": "https://sendbird.com/products/chat-messaging/customer-support",
"short_summary": "Provides AI-powered customer support chat: handles inquiries, drafts context-aware replies, summarizes conversations, routes tickets, and escalates to human ag…",
"price": {
"observed": true,
"billing": "freemium",
"lowest_monthly_usd": 349,
"monthly_usd": 349,
"headline": "Free tier, then from $349/mo",
"summary": "Free tier, then from $349/mo. Sendbird Chat offers a free trial, then paid plans starting at $349/month (annual billing) for up to 1,000 MAUs, with higher tiers and custom enterprise pricing available."
},
"evidence_quality": "high",
"upvotes": 0
},
{
"agent_id": "thoughtwavesoft_ai",
"name": "AI Case Resolution Copilot",
"url": "https://thoughtwavesoft.com/resources/case-studies/retail-safety-cs-agent-twss",
"short_summary": "AI case-resolution copilot that ingests customer service cases, classifies intent, retrieves grounded answers, and drafts confidence-scored responses with cita…",
"price": {
"observed": false,
"billing": "not_found",
"lowest_monthly_usd": null,
"monthly_usd": null,
"headline": "No public price found",
"summary": "No public price found on the vendor site."
},
"evidence_quality": "high",
"upvotes": 0
},
{
"agent_id": "workativ_ai_agent",
"name": "Workativ AI Agent",
"url": "https://workativ.com/ai-agent/it-support-chatbot",
"short_summary": "Automates IT helpdesk support tasks such as password resets, account unlocks, access provisioning, software requests, ticket creation/routing, VPN troubleshoot…",
"price": {
"observed": true,
"billing": "subscription",
"lowest_monthly_usd": 349,
"monthly_usd": 349,
"headline": "From $349/mo",
"summary": "From $349/mo. Workativ lists a Business plan at $349/month and a custom-priced Enterprise plan, with yearly billing advertised as saving 15% but no annual price shown."
},
"evidence_quality": "high",
"upvotes": 0
}
],
"platforms_also_here": [
{
"agent_id": "adobe_agent_orchestrator",
"name": "Adobe Agent Orchestrator",
"url": "https://business.adobe.com/products/experience-platform/agent-orchestrator.html",
"short_summary": "Enterprise agent orchestration platform from Adobe Experience Platform for coordinating and managing AI agents in business workflows and customer experience au…",
"price": {
"observed": false,
"billing": "failed_to_load",
"lowest_monthly_usd": null,
"monthly_usd": null,
"headline": "No public price found",
"summary": "No public price found on the vendor site."
},
"home_niche": "agent-orchestration-platform",
"also_covers": true,
"upvotes": 0
},
{
"agent_id": "agentic_banking",
"name": "Agentic Banking",
"url": "https://thisisbud.com/en-us/agentic",
"short_summary": "Automates banking operations and consumer finances using agentic AI, turning objectives into actions across the bank's middle/back office and managing consumer…",
"price": {
"observed": false,
"billing": "not_found",
"lowest_monthly_usd": null,
"monthly_usd": null,
"headline": "No public price found",
"summary": "No public price found on the vendor site."
},
"home_niche": "banking-automation",
"also_covers": true,
"upvotes": 0
},
{
"agent_id": "chatbotkit",
"name": "Chatbotkit",
"url": "https://chatbotkit.com",
"short_summary": "Platform for building and deploying AI agents across websites, apps, and messaging platforms (Slack, Discord, WhatsApp). Includes multi-model support, custom k…",
"price": {
"observed": true,
"billing": "subscription",
"lowest_monthly_usd": 25,
"monthly_usd": 25,
"headline": "From $25/mo",
"summary": "From $25/mo. ChatBotKit publicly lists subscription plans starting at $25 per month, with a Pro plan at $65 per month."
},
"home_niche": "ai-copilot-platform",
"also_covers": true,
"upvotes": 0
},
{
"agent_id": "customer_io",
"name": "Customer Io",
"url": "https://www.customer.io/",
"short_summary": "Customer engagement platform with AI Agent for automated campaign creation, audience segmentation, and personalized messaging across email, SMS, push, and in-a…",
"price": {
"observed": true,
"billing": "subscription",
"lowest_monthly_usd": 100,
"monthly_usd": 100,
"headline": "From $100/mo",
"summary": "From $100/mo. Customer.io offers Essentials from $100 per month billed monthly, Premium from $1,000 per month billed yearly, and custom-priced Enterprise plans."
},
"home_niche": "email-marketing-personalisation",
"also_covers": true,
"upvotes": 0
},
{
"agent_id": "helloam",
"name": "Helloam",
"url": "https://helloam.bot",
"short_summary": "Local AI assistant that runs on your device to handle support triage, code tasks, ticket resolution, and team operations 24/7. Autonomous digital worker for sm…",
"price": {
"observed": true,
"billing": "free",
"lowest_monthly_usd": null,
"monthly_usd": null,
"headline": "Free",
"summary": "HelloAm is presented as a free, open-source local AI assistant, with no paid plan or billing period publicly shown."
},
"home_niche": "ai-virtual-employee",
"also_covers": true,
"upvotes": 0
},
{
"agent_id": "ibl_ai",
"name": "Ibl Ai",
"url": "https://ibl.ai/resources/enterprise/retail-ecommerce",
"short_summary": "Deploys autonomous AI agents for retail/e-commerce that monitor inventory, coordinate logistics/supply chain, train frontline staff, analyze customer churn, co…",
"price": {
"observed": true,
"billing": "one-time",
"lowest_monthly_usd": 15000,
"monthly_usd": 15000,
"headline": "From $15000/mo",
"summary": "From $15000/mo. ibl.ai offers free-to-start usage credits plus one-time pilot, deployment, and codebase-transfer engagements priced from $15,000 to six figures."
},
"home_niche": "vertical-ai-agent-platform",
"also_covers": true,
"upvotes": 0
},
{
"agent_id": "infobip_agentos_cdp",
"name": "Infobip Agentos Cdp",
"url": "https://infobip.com/agentos/customer-data-platform",
"short_summary": "Enterprise customer data platform that unifies conversational customer data across all channels, integrating AI agents, chatbots, contact centers, and marketin…",
"price": {
"observed": false,
"billing": "not_found",
"lowest_monthly_usd": null,
"monthly_usd": null,
"headline": "No public price found",
"summary": "Infobip describes pay-as-you-go channel access and monthly subscriptions but provides no public numeric pricing in the supplied pages."
},
"home_niche": "ai-customer-data-platform",
"also_covers": true,
"upvotes": 0
},
{
"agent_id": "intercom_developers",
"name": "Intercom Developers",
"url": "https://developers.intercom.com/",
"short_summary": "provides a developer platform to build apps and custom integrations that extend Intercom's customer service/communication features",
"price": {
"observed": true,
"billing": "free",
"lowest_monthly_usd": null,
"monthly_usd": null,
"headline": "Free",
"summary": "Intercom for Developers offers a free development workspace for testing and publishing apps, with no paid pricing publicly shown."
},
"home_niche": "developer-portal-api-docs",
"also_covers": true,
"upvotes": 0
}
],
"page_url": "https://agentery.com/market/customer-support-tier1",
"summary": {
"niche": "customer-support-tier1",
"sector": "customer-success-support",
"pricing_by_provider_type": {
"headline": "Prices differ by provider type and buyer tier — no blended headline is used. Strongest cohort: Agents · Pro median $94/mo (20 providers). See benchmarks_by_provider_type_and_tier for the full matrix.",
"benchmarks": [
{
"provider_type": "agent",
"provider_type_label": "Agents",
"buyer_tier": "pro",
"buyer_tier_label": "Pro",
"pricing_unit": "flat",
"pricing_unit_label": "flat monthly",
"comparable_provider_count": 20,
"reliability": "high",
"median": 94,
"p25": 49.75,
"p75": 131,
"status": "ok"
},
{
"provider_type": "agent",
"provider_type_label": "Agents",
"buyer_tier": "individual",
"buyer_tier_label": "Individual",
"pricing_unit": "flat",
"pricing_unit_label": "flat monthly",
"comparable_provider_count": 17,
"reliability": "high",
"median": 49,
"p25": 19,
"p75": 99,
"status": "ok"
},
{
"provider_type": "agent",
"provider_type_label": "Agents",
"buyer_tier": "team_sme",
"buyer_tier_label": "Team / SME",
"pricing_unit": "flat",
"pricing_unit_label": "flat monthly",
"comparable_provider_count": 16,
"reliability": "high",
"median": 325.55,
"p25": 177.47,
"p75": 514.37,
"status": "ok"
},
{
"provider_type": "agent",
"provider_type_label": "Agents",
"buyer_tier": "enterprise",
"buyer_tier_label": "Enterprise",
"pricing_unit": "flat",
"pricing_unit_label": "flat monthly",
"comparable_provider_count": 6,
"reliability": "medium",
"median": 1068.93,
"p25": 474,
"p75": 1222.21,
"status": "ok"
},
{
"provider_type": "mcp",
"provider_type_label": "MCP servers",
"buyer_tier": "individual",
"buyer_tier_label": "Individual",
"pricing_unit": "flat",
"pricing_unit_label": "flat monthly",
"comparable_provider_count": 6,
"reliability": "medium",
"median": 10,
"p25": 10,
"p75": 10,
"status": "ok"
},
{
"provider_type": "mcp",
"provider_type_label": "MCP servers",
"buyer_tier": "pro",
"buyer_tier_label": "Pro",
"pricing_unit": "flat",
"pricing_unit_label": "flat monthly",
"comparable_provider_count": 3,
"reliability": "low",
"median": 24.17,
"p25": null,
"p75": null,
"status": "median_only"
},
{
"provider_type": "mcp",
"provider_type_label": "MCP servers",
"buyer_tier": "team_sme",
"buyer_tier_label": "Team / SME",
"pricing_unit": "flat",
"pricing_unit_label": "flat monthly",
"comparable_provider_count": 3,
"reliability": "low",
"median": 200,
"p25": null,
"p75": null,
"status": "median_only"
}
],
"warnings": [],
"full_pricing_via": {
"tool": "price_benchmark",
"arguments": {
"niche": "customer-support-tier1"
},
"note": "add provider_type + buyer_tier for a specific cohort"
}
},
"page_url": "https://agentery.com/market/customer-support-tier1",
"counts": {
"listings_with_price_capture": 98,
"listings_with_observed_public_price": 51,
"providers_with_numeric_monthly_price_latest_scan": 44,
"like_for_like_comparable_pairs": 42
},
"movement": {
"d": {
"published": false,
"value_pct": null,
"held_reason": null
},
"w": {
"published": false,
"value_pct": null,
"held_reason": null
},
"m": {
"published": false,
"value_pct": null,
"held_reason": null
}
},
"pricing_version": "cohorts-1",
"pricing_status": "ok",
"pricing_by_tier": [
{
"tier": "individual",
"currency": "USD",
"period": "month",
"unit": "flat",
"median": 25,
"provider_count": 23,
"plan_observation_count": 28,
"data_confidence": 1,
"data_confidence_basis": {
"provider_component": 1,
"observation_component": 1,
"provider_count": 23,
"plan_observation_count": 28
},
"reliability": "high",
"members": [
{
"provider": "uttar",
"usd": 1.04
},
{
"provider": "cenra",
"usd": 9
},
{
"provider": "discordbot",
"usd": 10
},
{
"provider": "gorgias",
"usd": 10
},
{
"provider": "htt",
"usd": 10
},
{
"provider": "intercom_1",
"usd": 10
},
{
"provider": "zendesk",
"usd": 10
},
{
"provider": "plain",
"usd": 10
},
{
"provider": "chat_thing",
"usd": 14
},
{
"provider": "reve_chat_ai_agent",
"usd": 14.99
},
{
"provider": "crafterq_website_ai_agents_tha",
"usd": 19
},
{
"provider": "seaticket",
"usd": 25
},
{
"provider": "freddy_ai_copilot_overview",
"usd": 29
},
{
"provider": "chatbase",
"usd": 40
},
{
"provider": "inboxpilot",
"usd": 49
},
{
"provider": "docsbot",
"usd": 49
},
{
"provider": "gleap",
"usd": 55.86
},
{
"provider": "nice_customer_service_ai",
"usd": 67.59
},
{
"provider": "ai_agent_for_loyalty_program_d",
"usd": 99
},
{
"provider": "macha_ai_copilot",
"usd": 299
},
{
"provider": "sendbird_support_agent",
"usd": 349
},
{
"provider": "yuma_ai",
"usd": 1200
},
{
"provider": "omq_reply",
"usd": 1995
}
],
"p25": 10,
"p75": 61.73
},
{
"tier": "pro",
"currency": "USD",
"period": "month",
"unit": "flat",
"median": 79.99,
"provider_count": 23,
"plan_observation_count": 29,
"data_confidence": 1,
"data_confidence_basis": {
"provider_component": 1,
"observation_component": 1,
"provider_count": 23,
"plan_observation_count": 29
},
"reliability": "high",
"members": [
{
"provider": "singchat",
"usd": 20
},
{
"provider": "deskcrew_support",
"usd": 24.17
},
{
"provider": "robylon_ai",
"usd": 25
},
{
"provider": "cenra",
"usd": 29
},
{
"provider": "agentcall",
"usd": 29
},
{
"provider": "freddy_ai_copilot_overview",
"usd": 35
},
{
"provider": "duckie",
"usd": 49
},
{
"provider": "beam_billing_support",
"usd": 50
},
{
"provider": "crafterq_website_ai_agents_tha",
"usd": 52
},
{
"provider": "chat_thing",
"usd": 74
},
{
"provider": "recursive_support",
"usd": 74
},
{
"provider": "releasedock",
"usd": 79.99
},
{
"provider": "typewise",
"usd": 89
},
{
"provider": "cosupport_ai",
"usd": 99
},
{
"provider": "omago",
"usd": 99
},
{
"provider": "intercom_operator",
"usd": 99
},
{
"provider": "seaticket",
"usd": 100
},
{
"provider": "hiroai",
"usd": 125
},
{
"provider": "docsbot",
"usd": 149
},
{
"provider": "chatbase",
"usd": 325
},
{
"provider": "gleap",
"usd": 340.86
},
{
"provider": "sendbird_support_agent",
"usd": 499
},
{
"provider": "macha_ai_copilot",
"usd": 699
}
],
"p25": 42,
"p75": 112.5
},
{
"tier": "team_sme",
"currency": "USD",
"period": "month",
"unit": "flat",
"median": 299,
"provider_count": 19,
"plan_observation_count": 27,
"data_confidence": 1,
"data_confidence_basis": {
"provider_component": 1,
"observation_component": 1,
"provider_count": 19,
"plan_observation_count": 27
},
"reliability": "high",
"members": [
{
"provider": "reve_chat_ai_agent",
"usd": 59.99
},
{
"provider": "releasedock",
"usd": 119.99
},
{
"provider": "deskcrew_support",
"usd": 132.42
},
{
"provider": "nice_customer_service_ai",
"usd": 169
},
{
"provider": "gleap",
"usd": 169.86
},
{
"provider": "robylon_ai",
"usd": 180
},
{
"provider": "singchat",
"usd": 200
},
{
"provider": "crafterq_website_ai_agents_tha",
"usd": 249
},
{
"provider": "inboxpilot",
"usd": 274
},
{
"provider": "recursive_support",
"usd": 299
},
{
"provider": "omq_reply",
"usd": 302.1
},
{
"provider": "workativ_ai_agent",
"usd": 349
},
{
"provider": "ai_agent_for_loyalty_program_d",
"usd": 349
},
{
"provider": "docsbot",
"usd": 499
},
{
"provider": "seaticket",
"usd": 500
},
{
"provider": "minimal_ai",
"usd": 557.46
},
{
"provider": "beam_billing_support",
"usd": 3990
},
{
"provider": "yuma_ai",
"usd": 5416.67
},
{
"provider": "fini_labs",
"usd": 6300
}
],
"p25": 174.93,
"p75": 499.5
},
{
"tier": "enterprise",
"currency": "USD",
"period": "month",
"unit": "flat",
"median": 1068.93,
"provider_count": 6,
"plan_observation_count": 14,
"data_confidence": 0.54,
"data_confidence_basis": {
"provider_component": 0.5,
"observation_component": 0.7,
"provider_count": 6,
"plan_observation_count": 14
},
"reliability": "medium",
"members": [
{
"provider": "reve_chat_ai_agent",
"usd": 291.99
},
{
"provider": "chat_thing",
"usd": 299
},
{
"provider": "streebo_citizen",
"usd": 999
},
{
"provider": "gleap",
"usd": 1138.86
},
{
"provider": "hiroai",
"usd": 1250
},
{
"provider": "minimal_ai",
"usd": 2609.46
}
],
"p25": 474,
"p75": 1222.21
}
],
"pricing_coverage": {
"listings_with_price_capture": 98,
"listings_with_observed_public_price": 51,
"normalized_observations": 107,
"comparable_providers": 43,
"strict_cohorts": 4,
"exclusion_reasons": {
"ambiguous_cadence": 28,
"usage_not_monthly": 17,
"free_or_zero": 10,
"range": 2
}
},
"pricing_note": "Provider-deduped, FX-normalized monthly medians, separated by buyer tier AND billing unit (flat/per_seat/per_user/per_agent) — incompatible units are never blended. Ranges (p25/p75) only at >=5 providers; data_confidence is provider-count-weighted. Usage-metered, promo, range, one-time and ambiguous-cadence plans are excluded.",
"pricing_excluded_observations": {
"ambiguous_cadence": 28,
"usage_not_monthly": 17,
"free_or_zero": 10,
"range": 2
},
"billing_mix": {
"freemium": 24,
"usage": 6,
"subscription": 16,
"contact_sales": 3,
"free": 2
},
"free_tier_share": 0.51,
"top_providers": [
{
"agent_id": "chat_thing",
"name": "Chat Thing",
"price": {
"observed": true,
"billing": "freemium",
"lowest_monthly_usd": 14,
"monthly_usd": 14,
"headline": "Free tier, then from $14/mo",
"summary": "Free tier, then from $14/mo. Chat Thing offers a free plan and paid monthly plans from $14/month, with lower per-month rates when billed yearly."
},
"observed": true
},
{
"agent_id": "cosupport_ai",
"name": "CoSupport.ai Customer Support Solution",
"price": {
"observed": true,
"billing": "usage",
"lowest_monthly_usd": 99,
"monthly_usd": 99,
"headline": "From $99/mo",
"summary": "From $99/mo. CoSupport AI offers outcome-based pricing from $0.19 per resolved ticket, a $99/month unlimited-response plan, or response-based pricing from $0.04 per AI reply."
},
"observed": true
},
{
"agent_id": "fini_labs",
"name": "AI Chat Automation",
"price": {
"observed": true,
"billing": "subscription",
"lowest_monthly_usd": 3600,
"monthly_usd": 3600,
"headline": "From $3600/mo",
"summary": "From $3600/mo. Fini offers Growth and Scale subscriptions starting at $3,000 per month when billed annually, with included monthly resolutions and additional per-resolution charges, while Enterprise is custom priced."
},
"observed": true
},
{
"agent_id": "forethought_ai",
"name": "Forethought AI Platform",
"price": {
"observed": true,
"billing": "contact_sales",
"lowest_monthly_usd": null,
"monthly_usd": null,
"headline": "Contact sales (no public price)",
"summary": "Forethought offers three tiered plans (Team, Professional, Enterprise) with features listed but no public pricing; customers must request a quote."
},
"observed": true
},
{
"agent_id": "github_laoning666synologychatb",
"name": "Github Laoning666synologychatb",
"price": {
"observed": false,
"billing": "not_found",
"lowest_monthly_usd": null,
"monthly_usd": null,
"headline": "No public price found",
"summary": "No public pricing is provided for the Synology Chat AI Assistant repository."
},
"observed": false
}
],
"suggested_next_calls": [
{
"tool": "price_benchmark",
"arguments": {
"niche": "customer-support-tier1"
},
"purpose": "full observed price distribution + per-tier medians for this niche"
},
{
"tool": "niche_report",
"arguments": {
"niche": "customer-support-tier1",
"response_mode": "full"
},
"purpose": "the complete report incl. index series and tier decomposition"
},
{
"tool": "suggest_alternatives",
"arguments": {
"agent_id": "chat_thing"
},
"purpose": "comparable (optionally cheaper) providers to a named agent"
},
{
"tool": "get_agent_profile",
"arguments": {
"agent_id": "chat_thing"
},
"purpose": "full profile, integrations and pricing for one provider"
}
]
}
}Full market
47 providers, one sortable view
Dense enough for many listings; progressive disclosure keeps mobile usable.
ProviderTypeFromVs niche medianLiveness
Chat Thinganswers customer support questions on websites using a custom AI chatbot trained on the user's own content
CoSupport.ai Customer Support SolutionAutomates customer support by resolving repetitive support tickets across chat, email and voice; also drafts replies and assists human agents
AI Chat AutomationAutomates AI chat support for Shopify Plus brands, resolving order tracking, returns, and exchanges across chat, email, and SMS
GleapResolves support tickets, investigates and routes issues, collects and prioritizes feedback, plans product work via a roadmap, and turns confirmed bugs/approve…
AI-powered live chat support softwareProvides AI-powered customer support chat: handles inquiries, drafts context-aware replies, summarizes conversations, routes tickets, and escalates to human ag…
Workativ AI AgentAutomates IT helpdesk support tasks such as password resets, account unlocks, access provisioning, software requests, ticket creation/routing, VPN troubleshoot…
Agent ChannelsProvides a single AI agent across customer and employee channels (voice, chat, messaging, email, internal tools) to route, resolve, and escalate interactions a…
Ai Agent For Loyalty Program DManages customer loyalty program queries—checks point balances, suggests rewards, notifies tier upgrades, automates reward redemption, resolves program FAQs, a…
Billing Support AI Agentresolves customer billing questions, accesses account history, explains charges, and processes adjustments
CrafterQProvides AI chatbot for OTT video apps that delivers personalized content recommendations, answers viewer questions, troubleshoots playback/device/login issues…
Delight AIActs as an AI concierge that autonomously resolves customer service requests, coordinating across systems, teams, and partners from first message to final conf…
Deskcrew Support**Agent-native helpdesk.** AI agents operate a support desk over MCP and **pay per action in USDC via x402** (HTTP 402) — no account, no API key. Reads (KB/cha…
Duckieresolves customer support tickets end-to-end autonomously, including refunds, invoices, order tracking, account updates, password resets, subscription changes,…
Freddy Ai Copilot OverviewAssists IT and business service desk agents by summarising tickets, suggesting replies, autofilling fields, surfacing similar tickets, generating resolution no…
DigitalGeniusprovides access to global job posting data via API, datafeeds, and datasets for market, sales, recruitment, and competitive intelligence
AI Copilot for Zendesksummarizes and analyzes Zendesk support tickets to surface context, sentiment, key issues, actions taken, and open questions
Minimal AiAutomates and resolves e-commerce customer support tickets end-to-end across channelsRSRecursive Support Agentanswers customer questions using existing documentation
mcp$49from / mo38.7% below100% live
Citizen AI Agentprovides automated municipal citizen services—answering inquiries, guiding application processes, providing status updates, and automating administrative tasks…
Typewiseautomates customer service tasks across channels (chat, email, WhatsApp, social, voice) handling and responding to customer queriesShowing only providers with a published price or a free plan. $29 = lowest observed monthly · Free = free to use · Free tier = free plan + paid options.