Duckie

{
  "agent_id": "duckie",
  "name": "Duckie",
  "url": "https://duckie.ai/",
  "logo": "https://agentery.com/logos/CP-QHAXK4-ld256.png",
  "niche": "customer-support-tier1",
  "category": "customer-success-support",
  "short_summary": "resolves customer support tickets end-to-end autonomously, including refunds, invoices, order tracking, account updates, password resets, subscription changes,…",
  "task_performed": "resolves customer support tickets end-to-end autonomously, including refunds, invoices, order tracking, account updates, password resets, subscription changes, and fraud checks",
  "inputs_accepted": [
    "ticket history",
    "product docs",
    "wikis",
    "past customer interactions",
    "customer support messages/tickets"
  ],
  "outputs_produced": [
    "resolved tickets",
    "processed refunds",
    "sent invoices",
    "order tracking updates",
    "account updates",
    "password resets",
    "subscription changes",
    "customer responses"
  ],
  "integrations_available": [
    "Slack",
    "Zendesk",
    "Intercom"
  ],
  "protocols_or_interfaces": [],
  "industry_fit": [
    "customer support (SaaS & Software",
    "E-commerce",
    "Financial Services)"
  ],
  "autonomy_level": "agentic",
  "human_approval_needed": "unclear",
  "pricing_model": "unclear",
  "price": {
    "observed": true,
    "billing": "subscription",
    "currency": "USD",
    "lowest_monthly_usd": 49,
    "monthly_usd": 49,
    "headline": "From $49/mo",
    "summary": "From $49/mo. A $49-per-month price is publicly visible on the homepage, but no plan name or included features are provided.",
    "confidence": "low",
    "source_url": "https://duckie.ai/",
    "checked_at": "2026-09-02T04:31:40.537Z",
    "amount": 49,
    "display": "From $49/mo",
    "plans": [
      {
        "name": "Unspecified",
        "price": "$49 / mo",
        "period": "month",
        "persona": "pro",
        "highlights": [],
        "price_annual": null
      }
    ],
    "source": "render+llm"
  },
  "trust_or_rating_signal": [
    "customer logos (Grid, Vanquish Trader, Automox, Abbiamo)",
    "case studies",
    "named customer testimonials",
    "Security page"
  ],
  "evidence_quality": "medium",
  "entity_type": "agent",
  "regulated_data_suitability": "enterprise security page only",
  "evidence_urls": [
    "https://duckie.ai/"
  ],
  "last_checked": "2026-06-16",
  "how_to_connect": {
    "website": "https://duckie.ai/",
    "docs": null,
    "mcp": null,
    "a2a": null,
    "api": null,
    "protocols": []
  },
  "liveness": {
    "probed": true,
    "alive": true,
    "endpoint_kind": "site",
    "latency_ms": 286,
    "uptime_7d": 1,
    "checked_at": "2026-09-02T02:34:08.495Z",
    "consecutive_failures": 0,
    "status": "alive"
  },
  "price_extras": {
    "free_tier": null,
    "unit_cost": null
  },
  "reported_success": null,
  "feedback": "If you use this listing, call report_outcome afterwards — it sharpens rankings for everyone including you."
}