SeaTicket

{
  "agent_id": "seaticket",
  "name": "SeaTicket",
  "url": "https://seaticket.ai",
  "logo": "https://agentery.com/logos/CP-QMR58S.ico",
  "niche": "customer-support-tier1",
  "category": "customer-success-support",
  "short_summary": "connects support channels, tracks issues end to end, and suggests next-step resolutions with AI",
  "task_performed": "connects support channels, tracks issues end to end, and suggests next-step resolutions with AI",
  "inputs_accepted": [
    "GitHub issues",
    "forum threads/topics",
    "emails",
    "website tickets",
    "knowledge base",
    "previous cases"
  ],
  "outputs_produced": [
    "issue resolutions",
    "intelligent suggestions/solutions",
    "trackable tickets",
    "reusable knowledge base entries"
  ],
  "integrations_available": [
    "GitHub",
    "Discourse/Forums",
    "Email",
    "API"
  ],
  "protocols_or_interfaces": [
    "API"
  ],
  "industry_fit": [
    "support / developer tools"
  ],
  "autonomy_level": "agentic",
  "human_approval_needed": "unclear",
  "pricing_model": "freemium",
  "price": {
    "observed": true,
    "billing": "freemium",
    "source_kind": "vendor",
    "currency": "USD",
    "lowest_monthly_usd": 25,
    "monthly_usd": 25,
    "headline": "Free plan; paid from $25/mo",
    "commercial": {
      "entry_offer": {
        "line": "Starter",
        "monthly_native": 25,
        "monthly_usd": 25,
        "commitment": "monthly",
        "basis": "$25/month",
        "billing_verified": true
      },
      "currency": "USD",
      "lines": [
        {
          "name": "Free",
          "price": "$0 / month",
          "kind": "free",
          "billed": "monthly"
        },
        {
          "name": "Starter",
          "price": "$25 / month",
          "kind": "base_subscription",
          "billed": "monthly"
        },
        {
          "name": "Pro",
          "price": "$100 / month",
          "kind": "base_subscription",
          "billed": "monthly"
        },
        {
          "name": "Business",
          "price": "$500 / month",
          "kind": "base_subscription",
          "billed": "monthly"
        },
        {
          "name": "Enterprise",
          "price": "Custom pricing",
          "kind": "custom"
        }
      ]
    },
    "summary": "Free plan; paid from $25/mo. SeaTicket offers a permanent free cloud plan, paid cloud subscriptions from $25 per month, and custom-priced Enterprise service.",
    "confidence": "high",
    "source_url": "https://seaticket.ai/pricing/",
    "checked_at": "2026-10-26T03:26:23.187Z",
    "amount": 25,
    "display": "From $25/mo",
    "plans": [
      {
        "name": "Free",
        "price": "$0 / month",
        "period": "month",
        "persona": "free",
        "highlights": [
          "Up to 1,000 issues",
          "100 AI credits / month",
          "Community support"
        ],
        "promo_note": null,
        "price_promo": null,
        "price_annual": null
      },
      {
        "name": "Starter",
        "price": "$25 / month",
        "period": "month",
        "persona": "individual",
        "highlights": [
          "Up to 2,500 issues",
          "500 AI credits / month",
          "Email support"
        ],
        "promo_note": null,
        "price_promo": null,
        "price_annual": null
      },
      {
        "name": "Pro",
        "price": "$100 / month",
        "period": "month",
        "persona": "pro",
        "highlights": [
          "Up to 10,000 issues",
          "2,000 AI credits / month",
          "Priority support"
        ],
        "promo_note": null,
        "price_promo": null,
        "price_annual": null
      },
      {
        "name": "Business",
        "price": "$500 / month",
        "period": "month",
        "persona": "team_sme",
        "highlights": [
          "Up to 50,000 issues",
          "10,000 AI credits / month",
          "Advanced reporting and analytics",
          "Single Sign-On (SSO)",
          "Dedicated support"
        ],
        "promo_note": null,
        "price_promo": null,
        "price_annual": null
      },
      {
        "name": "Enterprise",
        "price": "Custom pricing",
        "period": null,
        "persona": "enterprise",
        "highlights": [
          "Custom issue limits",
          "Custom AI credit allocation",
          "Enterprise security options",
          "Dedicated infrastructure",
          "SLA guarantees"
        ],
        "promo_note": null,
        "price_promo": null,
        "price_annual": null
      }
    ],
    "source": "render+llm"
  },
  "trust_or_rating_signal": [],
  "evidence_quality": "medium",
  "entity_type": "agent",
  "regulated_data_suitability": "unclear",
  "evidence_urls": [
    "https://seaticket.ai"
  ],
  "last_checked": "2026-10-26",
  "profile_checked": "2026-06-16",
  "price_checked": "2026-10-26",
  "how_to_connect": {
    "website": "https://seaticket.ai",
    "docs": null,
    "mcp": null,
    "a2a": null,
    "api": null,
    "protocols": [],
    "install": null,
    "repository": null
  },
  "deployment": {
    "model": "unknown",
    "both_offered": false,
    "hosted_endpoint": null,
    "install": null,
    "note": "No deployment evidence held — Agentery has no endpoint, install instruction or directory attribute for this listing.",
    "evidence": null
  },
  "licence": {
    "name": null,
    "note": "No named licence found in the retained page text or source attributes. A public repository alone does not establish an open-source licence.",
    "evidence": null
  },
  "evidence_checks": {
    "price": {
      "source_url": "https://seaticket.ai/pricing/",
      "last_observed_day": "2026-10-26",
      "age_days": 1,
      "verified_day": null,
      "note": "from the listing's current price record; no separate page-text verification is held"
    },
    "agent_card": {
      "status": "unknown",
      "note": "no Agent Card URL recorded for this listing"
    },
    "endpoint": {
      "status": "unknown",
      "note": "endpoint not yet checked"
    }
  },
  "product_group": {
    "group_id": 54,
    "group": "Customer support automation",
    "change_90d_pct": -7.1,
    "fair_price_by_tier_monthly_usd": {
      "individual": 19.06,
      "pro": 49,
      "team / small business": 200,
      "enterprise": 774.07
    },
    "note": "Change of the group's price index over the last 90 days. Call get_group_fair_price with group_id for tier and payment-model detail.",
    "page": "https://agentery.com/aepi/groups/54"
  },
  "liveness": {
    "probed": true,
    "alive": true,
    "endpoint_kind": "site",
    "latency_ms": 677,
    "uptime_7d": 1,
    "checked_at": "2026-10-26T02:43:32.661Z",
    "consecutive_failures": 0,
    "status": "alive"
  },
  "price_extras": {
    "free_tier": null,
    "unit_cost": null
  },
  "reported_success": null,
  "feedback": "If you actually use this provider, call report_outcome with the result. Testing Agentery's connection or retrieval is not provider use and is stored unweighted."
}