Install On Gorgias

{
  "agent_id": "install_on_gorgias",
  "name": "Install On Gorgias",
  "url": "https://gorgias.com/apps/ticket-assistant-by-yuma-ai",
  "logo": "https://agentery.com/logos/CP-ZK9M54-128.png",
  "niche": "customer-support-tier1",
  "category": "customer-success-support",
  "short_summary": "Autonomously resolves e-commerce customer support tickets end-to-end (WISMO, order cancellations, return requests, subscription management)",
  "task_performed": "Autonomously resolves e-commerce customer support tickets end-to-end (WISMO, order cancellations, return requests, subscription management)",
  "inputs_accepted": [
    "Support tickets",
    "customer conversations",
    "SOPs",
    "documents",
    "PDFs",
    "images",
    "video",
    "knowledge base content",
    "ticket history"
  ],
  "outputs_produced": [
    "Resolved/closed tickets",
    "customer replies",
    "return labels",
    "processed cancellations",
    "automation fixes",
    "searchable ticket intelligence answers"
  ],
  "integrations_available": [
    "Gorgias",
    "Zendesk",
    "Kustomer",
    "Gladly",
    "Freshdesk",
    "Front",
    "Re:amaze",
    "Salesforce",
    "Shopify",
    "BigCommerce",
    "Magento",
    "WShop",
    "Recharge",
    "Skio",
    "Google Sheets",
    "Webhooks",
    "Slack"
  ],
  "protocols_or_interfaces": [
    "webhooks"
  ],
  "industry_fit": [
    "e-commerce customer support"
  ],
  "autonomy_level": "agentic",
  "human_approval_needed": "sometimes required",
  "pricing_model": "enterprise/contact sales",
  "price": {
    "observed": true,
    "billing": "contact_sales",
    "source_kind": "vendor",
    "currency": "USD",
    "lowest_monthly_usd": null,
    "monthly_usd": null,
    "headline": "Contact sales (no public price)",
    "commercial": {
      "currency": "USD",
      "lines": []
    },
    "summary": "Contact sales (no public price). Yuma AI pricing is not publicly displayed; contact sales required.",
    "confidence": "high",
    "source_url": "https://www.gorgias.com/pricing",
    "checked_at": "2026-10-27T03:11:53.479Z",
    "amount": null,
    "display": null,
    "plans": [],
    "source": "render+llm"
  },
  "trust_or_rating_signal": [
    "100+ commerce brands",
    "93% automation rate claim",
    "Y Combinator founder",
    "customer testimonials with named roles"
  ],
  "evidence_quality": "high",
  "entity_type": "agent",
  "regulated_data_suitability": "unclear",
  "evidence_urls": [
    "https://gorgias.com/apps/ticket-assistant-by-yuma-ai",
    "https://yuma.ai/integrations",
    "https://www.gorgias.com/apps/ticket-assistant-by-yuma-ai"
  ],
  "last_checked": "2026-10-27",
  "profile_checked": "2026-06-16",
  "price_checked": "2026-10-27",
  "how_to_connect": {
    "website": "https://gorgias.com/apps/ticket-assistant-by-yuma-ai",
    "docs": null,
    "mcp": null,
    "a2a": null,
    "api": null,
    "protocols": [],
    "install": null,
    "repository": null
  },
  "deployment": {
    "model": "unknown",
    "both_offered": false,
    "hosted_endpoint": null,
    "install": null,
    "note": "No deployment evidence held — Agentery has no endpoint, install instruction or directory attribute for this listing.",
    "evidence": null
  },
  "licence": {
    "name": null,
    "note": "No named licence found in the retained page text or source attributes. A public repository alone does not establish an open-source licence.",
    "evidence": null
  },
  "evidence_checks": {
    "price": {
      "source_url": "https://www.gorgias.com/pricing",
      "last_observed_day": "2026-10-27",
      "age_days": 1,
      "verified_day": null,
      "note": "from the listing's current price record; no separate page-text verification is held"
    },
    "agent_card": {
      "status": "unknown",
      "note": "no Agent Card URL recorded for this listing"
    },
    "endpoint": {
      "status": "unknown",
      "note": "endpoint not yet checked"
    }
  },
  "product_group": null,
  "liveness": {
    "probed": true,
    "alive": true,
    "endpoint_kind": "site",
    "latency_ms": 474,
    "uptime_7d": 1,
    "checked_at": "2026-10-27T02:37:46.426Z",
    "consecutive_failures": 0,
    "status": "alive"
  },
  "price_extras": {
    "free_tier": null,
    "unit_cost": null
  },
  "reported_success": null,
  "feedback": "If you actually use this provider, call report_outcome with the result. Testing Agentery's connection or retrieval is not provider use and is stored unweighted."
}