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Market around Zendesk

AI-powered customer service platform with autonomous agents, agent copilot, omnichannel support, knowledge management, analytics, and integrations for customer and employee service teams.

Visit zendesk.com ↗Pricing page ↗
Pricing (3 buyer tiers · 4 plans)
Prices in EUR — comparisons use USD at current FX. As parsed from zendesk.com/pricing/ on 2026-10-31.

Explore the market

Prices and medians update for the tier you select.

Compare at
Zendesk · SME / Team
$19/mo
Support Team plan
SME / Team-platform median
$324
across 8 priced platforms
vs SME / Team platforms
94% below
below SME / Team platforms
ⓘ Comparisons are same provider type (platform) and same buyer tier (SME / Team). Never across tiers.
Market density
90th pctile
1029 competing vendors
Comparable listings · 30d
—
Platforms · SME / Team median
$324/mo
8 priced · $144–$563 mid 50%
Price spectrum · SME / Team plans · 11 of 19 providers priced · log scale · $2.5 → $999/mo
Platforms◻ shaded = middle 50% · line = median (all types)large ringed dot = Zendesk ($19/mo)

Products in this market

Ranked by how closely each one matches Zendesk's job. Prices show each provider's SME / Team state; entry prices are labelled as such. Unpriced products still belong to the market.

PPlatforms41Ranked by similarity
Zendeskthis listing
● PLATFORM
$19/mo SME / Team
-94% vs SME / Team median
Intercom
● PLATFORM89% similar
no SME / Team plan
entry $19/mo
Munin
● PLATFORM88% similar
no SME / Team plan
entry $111/mo
Cognigy.AI
● PLATFORM88% similar
no public price
Nice Customer Service Ai
● PLATFORM87% similar
$110/mo SME / Team
-66% vs SME / Team median
Maven AGI
● PLATFORM87% similar
no public price
Crescendo
● PLATFORM87% similar
no public price
Sendbird Agent Steward
● PLATFORM87% similar
no public price
Talkdesk Cxa
● PLATFORM86% similar
no public price
Giga
● PLATFORM86% similar
no public price
Ozonetel
● PLATFORM85% similar
no public price
Inkeep
● PLATFORM85% similar
no public price
Justcall
● PLATFORM85% similar
$2.5/mo SME / Team
-99% vs SME / Team median
Agent Channels
● PLATFORM84% similar
no public price
Sierra
● PLATFORM84% similar
no public price
Kore.ai Agent Platform
● PLATFORM84% similar
no public price
AI CS Platform
● PLATFORM84% similar
no public price
Quickchat AI
● PLATFORM83% similar
$999/mo SME / Team
+208% vs SME / Team median
Chatbase
● PLATFORM83% similar
$500/mo SME / Team
+54% vs SME / Team median
Read Now
● PLATFORM83% similar
no SME / Team plan
entry $8/mo
Intermedia AI Assistants and Agents
● PLATFORM83% similar
no public price
JivoChat
● PLATFORM82% similar
no SME / Team plan
entry $4/mo
Workativ
● PLATFORM82% similar
$349/mo SME / Team
+8% vs SME / Team median
Botpress
● PLATFORM82% similar
custom quote SME / Team
not monthly-comparable
Chatway
● PLATFORM82% similar
$39/mo SME / Team
-88% vs SME / Team median
Tars
● PLATFORM82% similar
no SME / Team plan
entry $499/mo
Mujib
● PLATFORM82% similar
no public price
Smartly
● PLATFORM82% similar
no public price
Kogents AI
● PLATFORM82% similar
no public price
Zendesk Ai Agents
● PLATFORM82% similar
no public price
Ai Voice Agent
● PLATFORM82% similar
no public price
Adobe Agent Orchestrator
● PLATFORM82% similar
no public price
Elevenlabs Agent Templates
● PLATFORM81% similar
$299/mo SME / Team
-8% vs SME / Team median
Tianji Ai Agent
● PLATFORM81% similar
no public price
Monobot
● PLATFORM81% similar
$500/mo SME / Team
+54% vs SME / Team median
Zapier
● PLATFORM81% similar
$69/mo SME / Team
-79% vs SME / Team median
DevRev
● PLATFORM81% similar
no public price
Budibase
● PLATFORM81% similar
$299/mo SME / Team
-8% vs SME / Team median
Kustomer Architect
● PLATFORM81% similar
no public price
Lifie
● PLATFORM81% similar
no public price
Tovie AI Agent Platform
● PLATFORM81% similar
no public price
AAgents8Ranked by similarity
Fin
● AGENT84% similar
no public price
Round Infinity Agent
● AGENT84% similar
no public price
AI-powered live chat support software
● AGENT83% similar
no SME / Team plan
entry $349/mo
AI Agents
● AGENT82% similar
no public price
Typewise
● AGENT82% similar
no SME / Team plan
entry $89/mo
CoSupport.ai Customer Support Solution
● AGENT81% similar
no public price
Level AI Workers
● AGENT81% similar
no public price
Feather
● AGENT81% similar
no public price
OOther1Ranked by similarity
Siit
● OTHER81% similar
no public price

Market = the products most similar to this one by capability; prices are median / quartiles over its priced members, separated by provider type and buyer tier.