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Market around Intercom

Customer service platform combining an AI agent, Fin, with a helpdesk, omnichannel inbox, ticketing, knowledge management, and human-agent collaboration for support teams.

Visit intercom.com ↗Pricing page ↗
Pricing (2 buyer tiers · 3 plans)
As parsed from intercom.com/pricing on 2026-10-31.

Explore the market

Prices and medians update for the tier you select.

Compare at
Intercom · Individual
$19/mo
Intercom with Fin plan
Individual-platform median
$48.3
across 4 priced platforms
vs Individual platforms
61% below
below Individual platforms
ⓘ Comparisons are same provider type (platform) and same buyer tier (Individual). Never across tiers.
Market density
79th pctile
533 competing vendors
Comparable listings · 30d
—
Agents · Individual median
$14.99/mo
5 priced · $9–$55.86 mid 50%
Platforms · Individual median
$48.3/mo
4 priced · —–— mid 50%
Price spectrum · Individual plans · 12 of 24 providers priced · log scale · $0.17 → $40/mo
Agents Platforms◻ shaded = middle 50% · line = median (all types)large ringed dot = Intercom ($19/mo)

Products in this market

Ranked by how closely each one matches Intercom's job. Prices show each provider's Individual state; entry prices are labelled as such. Unpriced products still belong to the market.

PPlatforms32Ranked by similarity
Intercomthis listing
● PLATFORM
$19/mo Individual
-61% vs Individual median
Zendesk
● PLATFORM89% similar
no Individual plan
entry $21/mo
Chatway
● PLATFORM88% similar
no Individual plan
entry $39/mo
Giga
● PLATFORM87% similar
no public price
Crescendo
● PLATFORM87% similar
no public price
DevRev
● PLATFORM85% similar
no public price
Kustomer Architect
● PLATFORM84% similar
no public price
Sendbird Agent Steward
● PLATFORM84% similar
no public price
Quickchat AI
● PLATFORM84% similar
$9/mo Individual
-81% vs Individual median
AI CS Platform
● PLATFORM84% similar
no public price
Botpress
● PLATFORM84% similar
no Individual plan
entry $150/mo
Munin
● PLATFORM84% similar
no Individual plan
entry $111/mo
Justcall
● PLATFORM83% similar
€0.02 usage Individual
not monthly-comparable
Maven AGI
● PLATFORM83% similar
no public price
Happyfox
● PLATFORM83% similar
$2/mo Individual
-96% vs Individual median
Parahelp
● PLATFORM83% similar
no Individual plan
entry $1000/mo
Forethought AI Platform
● PLATFORM83% similar
no public price
Ada
● PLATFORM82% similar
no public price
Inkeep
● PLATFORM82% similar
no public price
Ozonetel
● PLATFORM82% similar
no public price
Zendesk Ai Agents
● PLATFORM82% similar
no public price
JivoChat
● PLATFORM82% similar
$2.25/mo Individual
-95% vs Individual median
Agent Channels
● PLATFORM82% similar
no public price
Talkdesk Cxa
● PLATFORM82% similar
no public price
Nice Customer Service Ai
● PLATFORM82% similar
$0.17/mo Individual
-100% vs Individual median
Mujib
● PLATFORM82% similar
no public price
Chatbase
● PLATFORM82% similar
$40/mo Individual
-17% vs Individual median
Summer
● PLATFORM81% similar
no public price
Kogents AI
● PLATFORM81% similar
no public price
Cognigy.AI
● PLATFORM81% similar
no public price
Tars
● PLATFORM81% similar
no Individual plan
entry $499/mo
Freddy Agentic AI Platform
● PLATFORM80% similar
no public price
AAgents17Ranked by similarity
AI-powered live chat support software
● AGENT86% similar
$29.08/mo Individual
+94% vs Individual median
CoSupport.ai Customer Support Solution
● AGENT85% similar
no public price
BubblaV
● AGENT85% similar
$5 usage Individual
not monthly-comparable
Sentisum
● AGENT83% similar
no public price
Agentdesk 2
● AGENT83% similar
no public price
Fin
● AGENT83% similar
no public price
inbrix
● AGENT83% similar
$4.08/mo Individual
-73% vs Individual median
Cenra
● AGENT82% similar
$9/mo Individual
-40% vs Individual median
Round Infinity Agent
● AGENT82% similar
no public price
Jeff AI Support Agent
● AGENT82% similar
$8.33/mo Individual
-44% vs Individual median
Unthread
● AGENT82% similar
no Individual plan
entry $85/mo
Reve Chat Ai Agent
● AGENT81% similar
$14.99/mo Individual
0% vs Individual median
Front Email Management
● AGENT81% similar
$25/mo Individual
+67% vs Individual median
AI for Support and Feedback Analysis
● AGENT81% similar
no public price
Operator
● AGENT81% similar
$0.99 usage Individual
not monthly-comparable
Typewise
● AGENT81% similar
no Individual plan
entry $89/mo
Feather
● AGENT80% similar
no public price
MMCP servers1Ranked by similarity
Deskcrew
● MCP80% similar
no Individual plan
entry $24/mo

Market = the products most similar to this one by capability; prices are median / quartiles over its priced members, separated by provider type and buyer tier.