Helpdesk Mender MCP

{
  "agent_id": "helpdesk_mender_mcp",
  "name": "Helpdesk Mender MCP",
  "url": "https://github.com/headlessherm-creator/helpdesk-mender-mcp",
  "logo": "https://github.com/headlessherm-creator.png?size=200",
  "niche": null,
  "category": null,
  "short_summary": "Open-source MCP server that gives AI agents a unified tool vocabulary for creating tickets, adding replies and notes, updating statuses, and listing tickets ac…",
  "task_performed": "unclear",
  "inputs_accepted": [],
  "outputs_produced": [],
  "integrations_available": [],
  "protocols_or_interfaces": [],
  "industry_fit": [],
  "autonomy_level": "unclear",
  "human_approval_needed": "unclear",
  "pricing_model": "unclear",
  "price": {
    "observed": true,
    "billing": "free",
    "source_kind": "vendor",
    "currency": "USD",
    "lowest_monthly_usd": null,
    "monthly_usd": null,
    "headline": "Free",
    "commercial": {
      "currency": "USD",
      "lines": [
        {
          "name": "Free, local MCP server",
          "price": "free",
          "kind": "free",
          "billed": "monthly"
        }
      ]
    },
    "summary": "Free. The open-source MCP server is explicitly described as free and local, with no paid plans or numeric pricing shown.",
    "confidence": "medium",
    "source_url": "https://github.com/headlessherm-creator/helpdesk-mender-mcp",
    "checked_at": "2026-11-01T01:08:50.959Z",
    "amount": null,
    "display": null,
    "plans": [
      {
        "name": "Free, local MCP server",
        "price": "free",
        "period": null,
        "persona": "other",
        "highlights": [
          "Open-source",
          "Runs locally",
          "Supports Zendesk, Freshdesk, and Help Scout"
        ],
        "promo_note": null,
        "price_promo": null,
        "price_annual": null
      }
    ],
    "source": "render+llm"
  },
  "trust_or_rating_signal": [],
  "evidence_quality": "unclear",
  "entity_type": "mcp_server",
  "regulated_data_suitability": "unclear",
  "evidence_urls": [
    "https://github.com/headlessherm-creator/helpdesk-mender-mcp"
  ],
  "last_checked": "2026-11-01",
  "profile_checked": null,
  "price_checked": "2026-11-01",
  "how_to_connect": {
    "website": "https://github.com/headlessherm-creator/helpdesk-mender-mcp",
    "docs": null,
    "mcp": {
      "endpoint": "https://docs.claude.com/en/docs/claude-code/mcp",
      "transport": "http",
      "config_snippet": "{\n  \"mcpServers\": {\n    \"helpdesk_mender_mcp\": {\n      \"url\": \"https://docs.claude.com/en/docs/claude-code/mcp\"\n    }\n  }\n}"
    },
    "a2a": null,
    "api": null,
    "protocols": [],
    "install": "git clone https://github.com/headlessherm-creator/helpdesk-mender-mcp.git",
    "repository": "https://github.com/headlessherm-creator/helpdesk-mender-mcp"
  },
  "deployment": {
    "model": "both",
    "both_offered": false,
    "hosted_endpoint": "https://docs.claude.com/en/docs/claude-code/mcp",
    "install": "git clone https://github.com/headlessherm-creator/helpdesk-mender-mcp.git",
    "note": "Offered both ways: a vendor-hosted endpoint AND a self-run install are documented.",
    "evidence": {
      "sources": [
        "page_text:hosted",
        "page_text:install",
        "page_text:licence"
      ],
      "excerpt": "art/user Cursor: https://docs.cursor.com/context/model-context-protocol Claude Code: https://docs.claude.com/en/docs/claude-code/mcp Security note This server makes real",
      "url": "https://github.com/headlessherm-creator/helpdesk-mender-mcp",
      "observed_day": "2026-11-01",
      "age_days": 1,
      "hosted_evidence": "vendor endpoint URL on the page",
      "rule": "deploy-v1"
    }
  },
  "licence": {
    "name": "MIT",
    "note": "Named licence as published; applies to the code, not to where it runs.",
    "evidence": "page text: \"ry Repository files navigation README MIT license Helpdesk Mender MCP — Zendes\"",
    "observed_day": "2026-11-01",
    "age_days": 1
  },
  "evidence_checks": {
    "price": {
      "source_url": "https://github.com/headlessherm-creator/helpdesk-mender-mcp",
      "last_observed_day": "2026-11-01",
      "age_days": 1,
      "verified_day": "2026-11-01",
      "note": "verified = the page-text gate ran for that scan day (day-before/day-of text check)"
    },
    "agent_card": {
      "status": "unknown",
      "note": "no Agent Card URL recorded for this listing"
    },
    "endpoint": {
      "status": "unknown",
      "note": "endpoint not yet checked"
    }
  },
  "product_group": null,
  "liveness": {
    "probed": true,
    "alive": true,
    "endpoint_kind": "site",
    "latency_ms": 199,
    "uptime_7d": 1,
    "checked_at": "2026-11-01T02:37:18.769Z",
    "consecutive_failures": 0,
    "status": "alive"
  },
  "price_extras": {
    "free_tier": null,
    "unit_cost": null
  },
  "reported_success": null,
  "feedback": "If you actually use this provider, call report_outcome with the result. Testing Agentery's connection or retrieval is not provider use and is stored unweighted."
}