Ticket Triage Routing
Query this niche via MCP
market_report({ query: "Ticket Triage Routing", response_mode: "summary" })Agents · median
$500/mo
MCP servers · median
All plans — Agents vs MCPs
each dot = one provider · log scaleAgents $500
Lyzr Crm Agent · $8
Sendbird Steward · $399
irisagent · $500
Sendbird Steward · $599
$10
$25
$50
$100
$250
$500
AgentsMCP serversshaded = middle half · line = median
All plans
4 pricedProvidervs its cohort medianMonthly
Lyzr Crm Agentagent
$8 below
Sendbird Stewardagent
$399 below
irisagentagent
$500 ~median
Sendbird Stewardagent
$599 above
Position is relative to the provider's own delivery-type median at this tier — never a blended one.
What the figures on this page are. This page is Agentery's fixed-niche view of Ticket Triage Routing (latest observation 2026-10-26T04:18:57.627Z). The headline medians above are computed from that data per delivery type and buyer-tier tab: on a tier tab, the median of each provider's plan at that tier; on “All”, every priced plan point across tiers pooled. Small cohorts show as “too few” rather than a median. The embedded response below is the broader fixed-niche report: its
by_provider_type.*.median pools all tiers, pricing.byPersona.* is per buyer tier, and the unit cohorts (e.g. Pro flat) are per tier and billing unit — so those blocks legitimately differ from one headline figure. Over MCP today the advertised tools are market_report (a semantic neighbourhood for your query, not this fixed niche) and price_benchmark (query/task); niche_report stays callable as a legacy alias. Their cohorts are defined differently, so their numbers can differ from this page.market_reportprice_benchmark
See the MCP response behind this pagefixed-niche report (legacy niche_report alias, full mode) — broader than the headline figure
{
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"dayChangePct": 0
},
{
"day": "2026-10-19",
"index": 100,
"pairs": 12,
"dayChangePct": 0
},
{
"day": "2026-10-20",
"index": 101.048,
"pairs": 12,
"dayChangePct": 1.05
},
{
"day": "2026-10-21",
"index": 101.048,
"pairs": 10,
"dayChangePct": 0
},
{
"day": "2026-10-22",
"index": 101.048,
"pairs": 10,
"dayChangePct": 0
},
{
"day": "2026-10-23",
"index": 101.048,
"pairs": 10,
"dayChangePct": 0
},
{
"day": "2026-10-24",
"index": 101.048,
"pairs": 9,
"dayChangePct": 0
},
{
"day": "2026-10-25",
"index": 101.048,
"pairs": 9,
"dayChangePct": 0
},
{
"day": "2026-10-26",
"index": 101.048,
"pairs": 9,
"dayChangePct": 0
}
],
"latest": 101.048,
"day_change_pct": 0,
"methodology": "Chained daily price index, base 100 on the first priced scan day (29 Jun 2026). The overall index is the COMPOSITE of the four buyer-tier indices (individual / pro / team&sme / enterprise): each day it moves by the equal-weighted average of the tiers' moves. Each tier index is like-for-like — only agents priced on both consecutive scan days (per-agent ratios, geometric mean, clipped to [0.2, 5]) — so composition changes (agents revealing or hiding prices) can never move it."
},
"top_agents": [
{
"agent_id": "ticket_management_system_with_",
"name": "Ticket management system with Copilot Studio agents",
"url": "https://learn.microsoft.com/en-us/power-platform/architecture/solution-ideas/agent-ticket-and-refund",
"short_summary": "Automates cinema ticket management, refunds, and bookings to support customer and guest service operations",
"price": {
"observed": false,
"billing": "not_found",
"lowest_monthly_usd": null,
"monthly_usd": null,
"headline": "No public price found",
"summary": "No public price found on the vendor site."
},
"evidence_quality": "high",
"upvotes": 0
},
{
"agent_id": "unthread",
"name": "Unthread",
"url": "https://unthread.io/",
"short_summary": "AI helpdesk that reads, triages, and resolves support tickets across channels, drafts grounded answers from knowledge base, and automates support workflows",
"price": {
"commercial": {
"entry_offer": {
"line": "Pro",
"monthly_native": 425,
"monthly_usd": 425,
"commitment": "monthly",
"basis": "$85 per agent/month × 5 (minimum 5)",
"billing_verified": true
},
"currency": "USD",
"lines": [
{
"name": "Pro",
"price": "$85 per agent / month",
"kind": "base_subscription",
"unit": "agent",
"billed": "monthly",
"min_seats": 5
},
{
"name": "Business",
"price": "Get in touch",
"kind": "unknown"
},
{
"name": "Enterprise",
"price": "Get in touch",
"kind": "unknown"
}
]
},
"observed": true,
"billing": "subscription",
"lowest_monthly_usd": 425,
"monthly_usd": 425,
"headline": "From $425/mo ($85 per agent/month × 5 (minimum 5))",
"summary": "From $425/mo ($85 per agent/month × 5 (minimum 5)). Unthread publicly lists Pro starting at $85 per agent per month with a five-seat minimum, while Business and Enterprise pricing requires contacting sales."
},
"evidence_quality": "high",
"upvotes": 0
},
{
"agent_id": "lyzr_crm_agent",
"name": "Lyzr Crm Agent",
"url": "https://lyzr.ai/blueprints/support/crm-case-generator-agent/",
"short_summary": "automatically captures, classifies, and routes customer support cases/issues in real time into the CRM",
"price": {
"commercial": {
"entry_offer": {
"line": "Starting plan",
"monthly_native": 8333.33,
"monthly_usd": 8333.333333333334,
"commitment": "annual",
"basis": "$100,000/year (annual commitment) = $8,333/month equivalent"
},
"currency": "USD",
"lines": [
{
"name": "Free forever",
"price": "$0",
"kind": "free",
"billed": "monthly"
},
{
"name": "Starting plan",
"price": "$100K a year, to start",
"kind": "base_subscription",
"billed": "annually"
},
{
"name": "Custom",
"price": "Custom",
"kind": "custom"
}
]
},
"observed": true,
"billing": "freemium",
"lowest_monthly_usd": 8333.333333333334,
"monthly_usd": 8333.333333333334,
"headline": "Free plan; paid from $8,333/mo (annual commitment)",
"summary": "Free plan; paid from $8,333/mo (annual commitment). Lyzr advertises a free-forever option, a paid offering starting at $100K per year, and custom-sized pricing."
},
"evidence_quality": "medium",
"upvotes": 0
},
{
"agent_id": "classifiers",
"name": "Classifier",
"url": "https://freedomengineers.tech",
"short_summary": "unclear",
"price": {
"commercial": {
"entry_offer": {
"line": "LinkRescue Hosted Dashboard + Multi-Site Monitoring",
"monthly_native": 79,
"monthly_usd": 79,
"commitment": "monthly",
"basis": "$79/month",
"billing_verified": true
},
"currency": "USD",
"lines": [
{
"name": "LinkRescue Hosted Dashboard + Multi-Site Monitoring",
"price": "$79/mo",
"kind": "base_subscription",
"billed": "monthly"
}
]
},
"observed": true,
"billing": "subscription",
"lowest_monthly_usd": 79,
"monthly_usd": 79,
"headline": "From $79/mo",
"summary": "From $79/mo. LinkRescue offers a hosted dashboard and multi-site monitoring for agencies at $79 per month."
},
"evidence_quality": "low",
"upvotes": 0
},
{
"agent_id": "sendbird_steward",
"name": "Agent Steward",
"url": "https://sendbird.com/",
"short_summary": "unclear",
"price": {
"commercial": {
"entry_offer": {
"line": "Starter 5K",
"monthly_native": 399,
"monthly_usd": 399,
"commitment": "monthly",
"basis": "$399/month",
"billing_verified": true
},
"annual_option": {
"line": "Starter 5K (annual billing)",
"monthly_equivalent_native": 349,
"total_native": 4188
},
"currency": "USD",
"lines": [
{
"name": "Free trial",
"price": "Free trial",
"kind": "trial"
},
{
"name": "Starter 5K",
"price": "$399/month",
"kind": "base_subscription",
"billed": "monthly"
},
{
"name": "Starter 5K (annual billing)",
"price": "$349/month billed annually",
"kind": "base_subscription",
"billed": "annually"
},
{
"name": "Pro 5K",
"price": "$599/month",
"kind": "base_subscription",
"billed": "monthly"
},
{
"name": "Pro 5K (annual billing)",
"price": "$499/month billed annually",
"kind": "base_subscription",
"billed": "annually"
},
{
"name": "Enterprise",
"price": "Custom pricing for millions of MAU",
"kind": "custom"
}
]
},
"observed": true,
"billing": "subscription",
"lowest_monthly_usd": 399,
"monthly_usd": 399,
"headline": "From $399/mo; $349/mo equivalent billed annually",
"summary": "From $399/mo; $349/mo equivalent billed annually. Sendbird Chat lists Starter at $399/month or $349/month billed annually, Pro at $599/month or $499/month billed annually, and custom-priced Enterprise service, with a free trial available."
},
"evidence_quality": "low",
"upvotes": 0
},
{
"agent_id": "ai_support_ticket_assistant",
"name": "Ai Support Ticket Assistant",
"url": "https://github.com/LuthandoYekani/AI-Support-Ticket-Assistant",
"short_summary": "An n8n and Google Gemini workflow that analyzes IT support tickets, assigns priorities, recommends troubleshooting steps and escalation paths, and generates pr…",
"price": {
"observed": false,
"billing": "not_found",
"lowest_monthly_usd": null,
"monthly_usd": null,
"headline": "No public price found",
"summary": "No public pricing is shown for this open-source AI support ticket assistant repository."
},
"evidence_quality": "unclear",
"upvotes": 0
},
{
"agent_id": "clickup_ticket_router",
"name": "Clickup Ticket Router",
"url": "https://clickup.com/brain/agents/templates/listings/ticket-router",
"short_summary": "AI agent that automatically routes incoming support tickets to the right team or specialist based on issue type, urgency, and expertise. Classifies tickets acr…",
"price": {
"commercial": {
"entry_offer": {
"line": "Brain AI",
"monthly_native": 9,
"monthly_usd": 9,
"commitment": "monthly",
"basis": "$9 per user/month × 1",
"billing_verified": true
},
"annual_option": {
"line": "Unlimited (annual billing)",
"monthly_equivalent_native": 7,
"total_native": 84
},
"currency": "USD",
"lines": [
{
"name": "Free Forever",
"price": "Free",
"kind": "free",
"billed": "monthly"
},
{
"name": "Unlimited",
"price": "$10 / user/month",
"kind": "base_subscription",
"unit": "user",
"billed": "monthly"
},
{
"name": "Unlimited (annual billing)",
"price": "$7 / user/month billed yearly",
"kind": "base_subscription",
"unit": "user",
"billed": "annually"
},
{
"name": "Business",
"price": "$19 / user/month",
"kind": "base_subscription",
"unit": "user",
"billed": "monthly"
},
{
"name": "Business (annual billing)",
"price": "$12 / user/month billed yearly",
"kind": "base_subscription",
"unit": "user",
"billed": "annually"
},
{
"name": "Enterprise",
"price": "Contact sales",
"kind": "custom"
},
{
"name": "AI Free Forever",
"price": "Free",
"kind": "free",
"billed": "monthly"
},
{
"name": "Brain AI",
"price": "$9 / user/month",
"kind": "base_subscription",
"unit": "user",
"billed": "monthly"
}
]
},
"observed": true,
"billing": "freemium",
"lowest_monthly_usd": 9,
"monthly_usd": 9,
"headline": "Free plan; paid from $9/mo ($9 per user/month × 1); $7/mo equivalent billed annually",
"summary": "Free plan; paid from $9/mo ($9 per user/month × 1); $7/mo equivalent billed annually. ClickUp offers a permanent free plan, paid plans from $10 per user/month when billed monthly, Brain AI at $9 per user/month, and custom-priced Enterprise access."
},
"evidence_quality": "unclear",
"upvotes": 0
},
{
"agent_id": "connectwise_ticket_triage",
"name": "Connectwise Ticket Triage",
"url": "https://connectwise.com/solutions/automated-ticket-triage",
"short_summary": "AI-powered ticket triage system for MSPs and IT teams that automatically classifies, prioritizes, and routes service tickets. Integrates with PSA and RMM syste…",
"price": {
"observed": false,
"billing": "not_found",
"lowest_monthly_usd": null,
"monthly_usd": null,
"headline": "No public price found",
"summary": "ConnectWise promotes automated ticket triage but provides no public pricing on the available homepage."
},
"evidence_quality": "unclear",
"upvotes": 0
},
{
"agent_id": "emailtree_ai",
"name": "Emailtree Ai",
"url": "https://emailtree.ai/automatic-classification/",
"short_summary": "AI-powered email classification and routing platform that automatically categorizes, prioritizes, and routes emails based on intent, sentiment, and custom crit…",
"price": {
"observed": false,
"billing": "not_found",
"lowest_monthly_usd": null,
"monthly_usd": null,
"headline": "No public price found",
"summary": "No public pricing is shown on the available EmailTree.ai page."
},
"evidence_quality": "unclear",
"upvotes": 0
},
{
"agent_id": "enate_email_classification",
"name": "Enate Email Classification",
"url": "https://www.enate.io/product/enateai/email-classification-ai-software",
"short_summary": "AI-powered email classification and triage software that automatically sorts, routes, and prioritizes incoming emails into organized categories. Built on Micro…",
"price": {
"commercial": {
"currency": "USD",
"lines": [
{
"name": "AI Orchestration Platform",
"price": "Contact sales",
"kind": "custom"
},
{
"name": "AI Credits",
"price": "Contact sales",
"kind": "custom"
},
{
"name": "Enate Consulting",
"price": "Contact sales",
"kind": "custom"
}
]
},
"observed": true,
"billing": "contact_sales",
"lowest_monthly_usd": null,
"monthly_usd": null,
"headline": "Contact sales (no public price)",
"summary": "Contact sales (no public price). Enate does not publish numeric subscription prices; pricing is tailored to access needs, service lines, and selected AI agents, with customers directed to book a demo or contact the company."
},
"evidence_quality": "unclear",
"upvotes": 0
}
],
"platforms_also_here": [
{
"agent_id": "delight_ai",
"name": "Delight AI",
"url": "https://delight.ai/",
"short_summary": "Acts as an AI concierge that autonomously resolves customer service requests, coordinating across systems, teams, and partners from first message to final conf…",
"price": {
"observed": false,
"billing": "not_found",
"lowest_monthly_usd": null,
"monthly_usd": null,
"headline": "No public price found",
"summary": "Delight does not publish a standalone public price; its calculator shows Zendesk comparison costs and offers a personalized savings estimate."
},
"home_niche": "customer-support-tier1",
"also_covers": true,
"upvotes": 0
},
{
"agent_id": "forethought_ai",
"name": "Forethought AI Platform",
"url": "https://forethought.ai/",
"short_summary": "Automates and resolves customer support tickets end-to-end across channels; classifies/routes tickets, surfaces insights, assists human agents, and scores agen…",
"price": {
"commercial": {
"currency": "USD",
"lines": [
{
"name": "Team",
"price": "",
"kind": "unknown"
},
{
"name": "Professional",
"price": "",
"kind": "unknown"
},
{
"name": "Enterprise",
"price": "",
"kind": "unknown"
}
]
},
"observed": true,
"billing": "contact_sales",
"lowest_monthly_usd": null,
"monthly_usd": null,
"headline": "Contact sales (no public price)",
"summary": "Contact sales (no public price). Forethought offers three tiered plans (Team, Professional, Enterprise) with features listed but no public pricing; customers must request a quote."
},
"home_niche": "customer-support-tier1",
"also_covers": true,
"upvotes": 0
},
{
"agent_id": "freshworks_ai_platform",
"name": "Freddy Agentic AI Platform",
"url": "https://freshworks.com/theworks/company-news/uncomplicate-cx-launch-2025/",
"short_summary": "Autonomously manages and resolves customer support issues end-to-end, including completing actions like order management, flight rescheduling, account verifica…",
"price": {
"observed": false,
"billing": "not_found",
"lowest_monthly_usd": null,
"monthly_usd": null,
"headline": "No public price found",
"summary": "Freshworks lists multiple products with links to separate pricing details, but no public prices are shown in the supplied page content."
},
"home_niche": "customer-support-tier1",
"also_covers": true,
"upvotes": 0
}
],
"page_url": "https://agentery.com/market/ticket-triage-routing",
"summary": {
"niche": "ticket-triage-routing",
"sector": "customer-success-support",
"pricing_by_provider_type": {
"headline": "No published benchmark for ticket-triage-routing yet — too few comparable priced providers. Observed offers are listed.",
"benchmarks": [
{
"provider_type": "agent",
"provider_type_label": "Agents",
"buyer_tier": "individual",
"buyer_tier_label": "Individual",
"pricing_unit": "flat",
"pricing_unit_label": "flat monthly",
"comparable_provider_count": 2,
"reliability": "low",
"median": null,
"p25": null,
"p75": null,
"status": "observed_offers_only",
"observed_offers": [
8.33,
399
]
},
{
"provider_type": "agent",
"provider_type_label": "Agents",
"buyer_tier": "pro",
"buyer_tier_label": "Pro",
"pricing_unit": "flat",
"pricing_unit_label": "flat monthly",
"comparable_provider_count": 2,
"reliability": "low",
"median": null,
"p25": null,
"p75": null,
"status": "observed_offers_only",
"observed_offers": [
500,
599
]
}
],
"warnings": [],
"full_pricing_via": {
"tool": "price_benchmark",
"arguments": {
"niche": "ticket-triage-routing"
},
"note": "add provider_type + buyer_tier for a specific cohort"
}
},
"page_url": "https://agentery.com/market/ticket-triage-routing",
"counts": {
"listings_with_price_capture": 17,
"listings_with_observed_public_price": 10,
"providers_with_numeric_monthly_price_latest_scan": 6,
"like_for_like_comparable_pairs": 6
},
"movement": {
"d": {
"published": false,
"value_pct": null,
"held_reason": null
},
"w": {
"published": true,
"value_pct": 1,
"driver": "unthread's \"Pro\" $75→$85 (+13%)"
},
"m": {
"published": true,
"value_pct": 1,
"driver": "unthread's \"Pro\" $75→$85 (+13%)"
}
},
"pricing_version": "cohorts-1",
"pricing_status": "ok",
"pricing_by_tier": [
{
"tier": "individual",
"currency": "USD",
"period": "month",
"unit": "flat",
"median": 203.67,
"provider_count": 2,
"plan_observation_count": 2,
"data_confidence": 0.15,
"data_confidence_basis": {
"provider_component": 0.17,
"observation_component": 0.1,
"provider_count": 2,
"plan_observation_count": 2
},
"reliability": "low",
"members": [
{
"provider": "lyzr_crm_agent",
"usd": 8.33
},
{
"provider": "sendbird_steward",
"usd": 399
}
]
},
{
"tier": "pro",
"currency": "USD",
"period": "month",
"unit": "flat",
"median": 500,
"provider_count": 3,
"plan_observation_count": 3,
"data_confidence": 0.23,
"data_confidence_basis": {
"provider_component": 0.25,
"observation_component": 0.15,
"provider_count": 3,
"plan_observation_count": 3
},
"reliability": "low",
"members": [
{
"provider": "classifiers",
"usd": 79
},
{
"provider": "irisagent",
"usd": 500
},
{
"provider": "sendbird_steward",
"usd": 599
}
]
}
],
"pricing_coverage": {
"listings_with_price_capture": 17,
"listings_with_observed_public_price": 10,
"normalized_observations": 9,
"comparable_providers": 6,
"strict_cohorts": 2,
"exclusion_reasons": {
"ambiguous_cadence": 11,
"usage_not_monthly": 2
}
},
"pricing_note": "Provider-deduped, FX-normalized monthly medians, separated by buyer tier AND billing unit (flat/per_seat/per_user/per_agent) — incompatible units are never blended. Ranges (p25/p75) only at >=5 providers; data_confidence is provider-count-weighted. Usage-metered, promo, range, one-time and ambiguous-cadence plans are excluded.",
"pricing_excluded_observations": {
"ambiguous_cadence": 11,
"usage_not_monthly": 2
},
"billing_mix": {
"subscription": 3,
"freemium": 3,
"contact_sales": 3,
"usage": 1
},
"free_tier_share": 0.3,
"top_providers": [
{
"agent_id": "ticket_management_system_with_",
"name": "Ticket management system with Copilot Studio agents",
"price": {
"observed": false,
"billing": "not_found",
"lowest_monthly_usd": null,
"monthly_usd": null,
"headline": "No public price found",
"summary": "No public price found on the vendor site."
},
"observed": false
},
{
"agent_id": "unthread",
"name": "Unthread",
"price": {
"commercial": {
"entry_offer": {
"line": "Pro",
"monthly_native": 425,
"monthly_usd": 425,
"commitment": "monthly",
"basis": "$85 per agent/month × 5 (minimum 5)",
"billing_verified": true
},
"currency": "USD",
"lines": [
{
"name": "Pro",
"price": "$85 per agent / month",
"kind": "base_subscription",
"unit": "agent",
"billed": "monthly",
"min_seats": 5
},
{
"name": "Business",
"price": "Get in touch",
"kind": "unknown"
},
{
"name": "Enterprise",
"price": "Get in touch",
"kind": "unknown"
}
]
},
"observed": true,
"billing": "subscription",
"lowest_monthly_usd": 425,
"monthly_usd": 425,
"headline": "From $425/mo ($85 per agent/month × 5 (minimum 5))",
"summary": "From $425/mo ($85 per agent/month × 5 (minimum 5)). Unthread publicly lists Pro starting at $85 per agent per month with a five-seat minimum, while Business and Enterprise pricing requires contacting sales."
},
"observed": true
},
{
"agent_id": "lyzr_crm_agent",
"name": "Lyzr Crm Agent",
"price": {
"commercial": {
"entry_offer": {
"line": "Starting plan",
"monthly_native": 8333.33,
"monthly_usd": 8333.333333333334,
"commitment": "annual",
"basis": "$100,000/year (annual commitment) = $8,333/month equivalent"
},
"currency": "USD",
"lines": [
{
"name": "Free forever",
"price": "$0",
"kind": "free",
"billed": "monthly"
},
{
"name": "Starting plan",
"price": "$100K a year, to start",
"kind": "base_subscription",
"billed": "annually"
},
{
"name": "Custom",
"price": "Custom",
"kind": "custom"
}
]
},
"observed": true,
"billing": "freemium",
"lowest_monthly_usd": 8333.333333333334,
"monthly_usd": 8333.333333333334,
"headline": "Free plan; paid from $8,333/mo (annual commitment)",
"summary": "Free plan; paid from $8,333/mo (annual commitment). Lyzr advertises a free-forever option, a paid offering starting at $100K per year, and custom-sized pricing."
},
"observed": true
},
{
"agent_id": "classifiers",
"name": "Classifier",
"price": {
"commercial": {
"entry_offer": {
"line": "LinkRescue Hosted Dashboard + Multi-Site Monitoring",
"monthly_native": 79,
"monthly_usd": 79,
"commitment": "monthly",
"basis": "$79/month",
"billing_verified": true
},
"currency": "USD",
"lines": [
{
"name": "LinkRescue Hosted Dashboard + Multi-Site Monitoring",
"price": "$79/mo",
"kind": "base_subscription",
"billed": "monthly"
}
]
},
"observed": true,
"billing": "subscription",
"lowest_monthly_usd": 79,
"monthly_usd": 79,
"headline": "From $79/mo",
"summary": "From $79/mo. LinkRescue offers a hosted dashboard and multi-site monitoring for agencies at $79 per month."
},
"observed": true
},
{
"agent_id": "sendbird_steward",
"name": "Agent Steward",
"price": {
"commercial": {
"entry_offer": {
"line": "Starter 5K",
"monthly_native": 399,
"monthly_usd": 399,
"commitment": "monthly",
"basis": "$399/month",
"billing_verified": true
},
"annual_option": {
"line": "Starter 5K (annual billing)",
"monthly_equivalent_native": 349,
"total_native": 4188
},
"currency": "USD",
"lines": [
{
"name": "Free trial",
"price": "Free trial",
"kind": "trial"
},
{
"name": "Starter 5K",
"price": "$399/month",
"kind": "base_subscription",
"billed": "monthly"
},
{
"name": "Starter 5K (annual billing)",
"price": "$349/month billed annually",
"kind": "base_subscription",
"billed": "annually"
},
{
"name": "Pro 5K",
"price": "$599/month",
"kind": "base_subscription",
"billed": "monthly"
},
{
"name": "Pro 5K (annual billing)",
"price": "$499/month billed annually",
"kind": "base_subscription",
"billed": "annually"
},
{
"name": "Enterprise",
"price": "Custom pricing for millions of MAU",
"kind": "custom"
}
]
},
"observed": true,
"billing": "subscription",
"lowest_monthly_usd": 399,
"monthly_usd": 399,
"headline": "From $399/mo; $349/mo equivalent billed annually",
"summary": "From $399/mo; $349/mo equivalent billed annually. Sendbird Chat lists Starter at $399/month or $349/month billed annually, Pro at $599/month or $499/month billed annually, and custom-priced Enterprise service, with a free trial available."
},
"observed": true
}
],
"suggested_next_calls": [
{
"tool": "price_benchmark",
"arguments": {
"niche": "ticket-triage-routing"
},
"purpose": "full observed price distribution + per-tier medians for this niche"
},
{
"tool": "niche_report",
"arguments": {
"niche": "ticket-triage-routing",
"response_mode": "full"
},
"purpose": "the complete report incl. index series and tier decomposition"
},
{
"tool": "suggest_alternatives",
"arguments": {
"agent_id": "ticket_management_system_with_"
},
"purpose": "comparable (optionally cheaper) providers to a named agent"
},
{
"tool": "get_agent_profile",
"arguments": {
"agent_id": "ticket_management_system_with_"
},
"purpose": "full profile, integrations and pricing for one provider"
}
]
}
}Full market
6 providers, one sortable view
Dense enough for many listings; progressive disclosure keeps mobile usable.
ProviderTypeFromVs niche medianLiveness
UnthreadAI helpdesk that reads, triages, and resolves support tickets across channels, drafts grounded answers from knowledge base, and automates support workflows
Lyzr Crm Agentautomatically captures, classifies, and routes customer support cases/issues in real time into the CRM
Classifierunclear
Agent Stewardunclear
Clickup Ticket RouterAI agent that automatically routes incoming support tickets to the right team or specialist based on issue type, urgency, and expertise. Classifies tickets acr…Showing only providers with a published price or a free plan. $29 = lowest observed monthly · Free = free to use · Free tier = free plan + paid options.