Vapi

{
  "agent_id": "vapi",
  "name": "Vapi",
  "url": "https://vapi.ai/",
  "logo": "https://agentery.com/logos/CP-YQVSZV.svg",
  "niche": "voice-contact-centre-agent",
  "category": "customer-success-support",
  "short_summary": "builds and deploys voice AI agents for customer support, lead qualification, appointment scheduling, and outbound/inbound calling",
  "task_performed": "builds and deploys voice AI agents for customer support, lead qualification, appointment scheduling, and outbound/inbound calling",
  "inputs_accepted": [
    "voice calls",
    "prompts",
    "telephony integrations"
  ],
  "outputs_produced": [
    "voice conversations/calls",
    "real-time monitoring data",
    "call analytics"
  ],
  "integrations_available": [
    "API",
    "OAuth2",
    "SSO",
    "telephony"
  ],
  "protocols_or_interfaces": [
    "API"
  ],
  "industry_fit": [
    "general business (customer support",
    "sales",
    "insurance",
    "automotive",
    "staffing)"
  ],
  "autonomy_level": "infrastructure",
  "human_approval_needed": "unclear",
  "pricing_model": "enterprise/contact sales",
  "price": {
    "observed": true,
    "billing": "usage",
    "source_kind": "vendor",
    "currency": "USD",
    "lowest_monthly_usd": 29,
    "monthly_usd": 29,
    "headline": "From $29/mo",
    "commercial": {
      "entry_offer": {
        "line": "Core",
        "monthly_native": 29,
        "monthly_usd": 29,
        "commitment": "monthly",
        "basis": "$29/month",
        "billing_verified": true
      },
      "currency": "USD",
      "lines": [
        {
          "name": "No Success Package",
          "price": "By Usage",
          "kind": "unknown"
        },
        {
          "name": "Core",
          "price": "$29/month",
          "kind": "base_subscription",
          "billed": "monthly"
        },
        {
          "name": "Pro",
          "price": "$999/mo minimum",
          "kind": "base_subscription",
          "billed": "monthly"
        },
        {
          "name": "Premier",
          "price": "Contact Sales",
          "kind": "custom"
        },
        {
          "name": "Transport Fees",
          "price": "By Usage",
          "kind": "unknown"
        }
      ]
    },
    "summary": "From $29/mo. Vapi combines per-minute voice infrastructure charges with optional success packages starting at $29/month, a Pro package with a $999/month minimum, and custom Premier pricing.",
    "confidence": "high",
    "source_url": "https://vapi.ai/pricing",
    "checked_at": "2026-10-25T03:23:35.150Z",
    "amount": 29,
    "display": "From $29/mo",
    "plans": [
      {
        "name": "No Success Package",
        "price": "By Usage",
        "usage": true,
        "period": "usage",
        "persona": "other",
        "highlights": [
          "$5 free credits to get started",
          "Transcription: $0.0095-$0.0099/min",
          "Intelligence model: $0.0077-$0.0452/min",
          "Voice: $0.0146-$0.0238/min",
          "Pay only for minutes that run"
        ],
        "promo_note": null,
        "price_promo": null,
        "price_annual": null
      },
      {
        "name": "Core",
        "price": "$29/month",
        "period": "month",
        "persona": "pro",
        "highlights": [
          "For builders and early teams",
          "5 included Vapi phone numbers",
          "10 concurrent calls",
          "30 days raw data retention",
          "Email support with 2 business day response SLA"
        ],
        "promo_note": null,
        "price_promo": null,
        "price_annual": null
      },
      {
        "name": "Pro",
        "price": "$999/mo minimum",
        "period": "month",
        "persona": "pro",
        "highlights": [
          "10% of Vapi hosting fee",
          "For scaling teams in production",
          "10 included Vapi phone numbers",
          "30 concurrent calls",
          "99% uptime SLA"
        ],
        "promo_note": null,
        "price_promo": null,
        "price_annual": null
      },
      {
        "name": "Premier",
        "price": "Contact Sales",
        "period": null,
        "persona": "enterprise",
        "highlights": [
          "Custom packages for sophisticated organizations",
          "Priority support and named support team",
          "1 hour P0 response SLA",
          "99.9% uptime SLA",
          "Custom RBAC, ZDR, and SSO"
        ],
        "promo_note": null,
        "price_promo": null,
        "price_annual": null
      },
      {
        "name": "Transport Fees",
        "price": "By Usage",
        "usage": true,
        "period": "usage",
        "persona": "other",
        "highlights": [
          "Twilio Inbound: $0.008/min",
          "Twilio Outbound: $0.014/min",
          "Vonage: $0.00814/min",
          "Telnyx: $0.0055/min",
          "Vapi Telephony/SIP, WebSockets, and Daily WebRTC: Free"
        ],
        "promo_note": null,
        "price_promo": null,
        "price_annual": null
      }
    ],
    "source": "render+llm"
  },
  "trust_or_rating_signal": [
    "customer testimonials (Ring, automotive marketplace, insurance)",
    "case studies",
    "SOC 2 compliant",
    "HIPAA compliant",
    "PCI compliant",
    "1 Billion calls supported",
    "99.9% uptime",
    "750K+ developers",
    "2.5M+ agents launched"
  ],
  "evidence_quality": "high",
  "entity_type": "infrastructure",
  "regulated_data_suitability": "possibly suitable (HIPAA stated, SOC2 stated, PCI stated)",
  "evidence_urls": [
    "https://vapi.ai/"
  ],
  "last_checked": "2026-10-25",
  "profile_checked": "2026-06-16",
  "price_checked": "2026-10-25",
  "how_to_connect": {
    "website": "https://vapi.ai/",
    "docs": null,
    "mcp": null,
    "a2a": null,
    "api": null,
    "protocols": [],
    "install": null,
    "repository": null
  },
  "deployment": {
    "model": "unknown",
    "both_offered": false,
    "hosted_endpoint": null,
    "install": null,
    "note": "No deployment evidence held — Agentery has no endpoint, install instruction or directory attribute for this listing.",
    "evidence": null
  },
  "licence": {
    "name": null,
    "note": "No named licence found in the retained page text or source attributes. A public repository alone does not establish an open-source licence.",
    "evidence": null
  },
  "evidence_checks": {
    "price": {
      "source_url": "https://vapi.ai/pricing",
      "last_observed_day": "2026-10-25",
      "age_days": 0,
      "verified_day": null,
      "note": "from the listing's current price record; no separate page-text verification is held"
    },
    "agent_card": {
      "status": "unknown",
      "note": "no Agent Card URL recorded for this listing"
    },
    "endpoint": {
      "status": "unknown",
      "note": "endpoint not yet checked"
    }
  },
  "product_group": {
    "group_id": 61,
    "group": "Voice calling automation",
    "change_90d_pct": 0.51,
    "fair_price_by_tier_monthly_usd": {
      "individual": 20,
      "pro": 49,
      "team / small business": 195,
      "enterprise": 812.07
    },
    "note": "Change of the group's price index over the last 90 days. Call get_group_fair_price with group_id for tier and payment-model detail.",
    "page": "https://agentery.com/aepi/groups/61"
  },
  "liveness": {
    "probed": true,
    "alive": true,
    "endpoint_kind": "site",
    "latency_ms": 131,
    "uptime_7d": 1,
    "checked_at": "2026-10-24T02:46:00.123Z",
    "consecutive_failures": 0,
    "status": "alive"
  },
  "price_extras": {
    "free_tier": null,
    "unit_cost": null
  },
  "reported_success": null,
  "feedback": "If you actually use this provider, call report_outcome with the result. Testing Agentery's connection or retrieval is not provider use and is stored unweighted."
}