Bolna

{
  "agent_id": "bolna",
  "name": "Bolna",
  "url": "https://www.bolna.ai/",
  "logo": "https://agentery.com/logos/CP-G4ADFN-256.png",
  "niche": "voice-contact-centre-agent",
  "category": "customer-success-support",
  "short_summary": "Builds and runs voice AI agents that make inbound and outbound phone calls for customer support, sales, cart recovery, COD confirmation, recruitment screening,…",
  "task_performed": "Builds and runs voice AI agents that make inbound and outbound phone calls for customer support, sales, cart recovery, COD confirmation, recruitment screening, and collections",
  "inputs_accepted": [
    "Phone calls (inbound/outbound)",
    "API calls",
    "user data variables",
    "PDFs/knowledge bases (RAG)"
  ],
  "outputs_produced": [
    "Live voice conversations",
    "call data",
    "recovered sales",
    "screened interviews",
    "human call transfers/escalations"
  ],
  "integrations_available": [
    "n8n",
    "Make.com",
    "Zapier",
    "Twilio",
    "Plivo",
    "API",
    "WhatsApp",
    "20+ ASR/LLM/TTS models"
  ],
  "protocols_or_interfaces": [
    "API"
  ],
  "industry_fit": [
    "Ecommerce",
    "EdTech",
    "HealthTech",
    "BFSI",
    "Hospitality",
    "customer support",
    "sales",
    "recruitment"
  ],
  "autonomy_level": "agentic",
  "human_approval_needed": "sometimes required",
  "pricing_model": "enterprise/contact sales",
  "price": {
    "observed": true,
    "billing": "usage",
    "currency": "USD",
    "lowest_monthly_usd": null,
    "monthly_usd": null,
    "headline": "Paid (price not published)",
    "summary": "Bolna publicly lists usage-based voice AI pricing starting at 6.00¢ per minute, with prepaid volume tiers and lower rates for higher usage.",
    "confidence": "high",
    "source_url": "https://www.bolna.ai/pricing",
    "checked_at": "2026-09-02T04:20:17.235Z",
    "amount": null,
    "display": null,
    "plans": [
      {
        "name": "Volume-Based Pricing",
        "price": "6.00¢ / min",
        "usage": true,
        "period": "usage",
        "persona": "individual",
        "highlights": [
          "$15 for 250 minutes",
          "Payment tiers shown: $15, $60, $150, $300, $600, $1.5K, and $3K",
          "Higher-volume rate shown: 4.51¢ / min",
          "India equivalent shown as ₹5.52 per minute"
        ],
        "price_annual": null
      }
    ],
    "source": "render+llm"
  },
  "trust_or_rating_signal": [
    "1000+ companies",
    "case studies (Awign, Hyreo, GoKwik, Hypothesis, Futwork)",
    "backed by General Catalyst seed funding",
    "YC Launch",
    "100% Data Privacy with data residency claim"
  ],
  "evidence_quality": "high",
  "entity_type": "agent",
  "regulated_data_suitability": "possibly suitable (GDPR stated (India/USA data residency, on-prem deployment, 100% data privacy claim))",
  "evidence_urls": [
    "https://www.bolna.ai/"
  ],
  "last_checked": "2026-06-16",
  "how_to_connect": {
    "website": "https://www.bolna.ai/",
    "docs": "https://www.bolna.ai/docs",
    "mcp": null,
    "a2a": null,
    "api": null,
    "protocols": []
  },
  "liveness": {
    "probed": true,
    "alive": true,
    "endpoint_kind": "site",
    "latency_ms": 324,
    "uptime_7d": 1,
    "checked_at": "2026-09-02T02:32:01.411Z",
    "consecutive_failures": 0,
    "status": "alive"
  },
  "price_extras": {
    "free_tier": null,
    "unit_cost": null
  },
  "reported_success": null,
  "feedback": "If you use this listing, call report_outcome afterwards — it sharpens rankings for everyone including you."
}