Toma

{
  "agent_id": "toma",
  "name": "Toma",
  "url": "https://www.toma.com/",
  "logo": "https://agentery.com/logos/CP-EKAP2N.svg",
  "niche": "voice-contact-centre-agent",
  "category": "customer-success-support",
  "short_summary": "Handles inbound calls/texts for automotive dealerships: books service appointments, qualifies leads, answers inquiries, routes/transfers to staff, and sends au…",
  "task_performed": "Handles inbound calls/texts for automotive dealerships: books service appointments, qualifies leads, answers inquiries, routes/transfers to staff, and sends automated reminders/follow-ups",
  "inputs_accepted": [
    "Phone calls",
    "text messages",
    "and customer messages"
  ],
  "outputs_produced": [
    "Booked appointments",
    "scheduled services in DMS",
    "call transfers",
    "follow-up texts/alerts",
    "reminders",
    "transcripts",
    "sentiment",
    "and outcomes in a dashboard"
  ],
  "integrations_available": [
    "service scheduler",
    "DMS"
  ],
  "protocols_or_interfaces": [],
  "industry_fit": [
    "automotive dealerships (sales and service)"
  ],
  "autonomy_level": "agentic",
  "human_approval_needed": "sometimes required",
  "pricing_model": "unclear",
  "price": {
    "observed": true,
    "billing": "free",
    "source_kind": "vendor",
    "currency": "USD",
    "lowest_monthly_usd": null,
    "monthly_usd": null,
    "headline": "Free",
    "commercial": {
      "currency": "USD",
      "lines": [
        {
          "name": "Unnamed offer",
          "price": "0USD",
          "kind": "free",
          "billed": "monthly"
        }
      ]
    },
    "summary": "Free. The homepage contains a structured-data offer priced at 0USD, but provides no plan name or billing period and directs visitors to talk to the company.",
    "confidence": "low",
    "source_url": "https://www.toma.com/",
    "checked_at": "2026-10-26T03:42:52.414Z",
    "amount": null,
    "display": null,
    "plans": [
      {
        "name": "Unnamed offer",
        "price": "0USD",
        "period": null,
        "persona": "free",
        "highlights": [],
        "promo_note": null,
        "price_promo": null,
        "price_annual": null
      }
    ],
    "source": "render+llm"
  },
  "trust_or_rating_signal": [
    "customer testimonials (Boulder Nissan, Volkswagen of Oakland, Harvey Auto Group, Hyundai of St. Augustine)",
    "case studies with metrics",
    "SOC 2 Type II compliance",
    "Trust Center"
  ],
  "evidence_quality": "medium",
  "entity_type": "agent",
  "regulated_data_suitability": "possibly suitable (SOC2 stated)",
  "evidence_urls": [
    "https://www.toma.com/"
  ],
  "last_checked": "2026-10-26",
  "profile_checked": "2026-06-16",
  "price_checked": "2026-10-26",
  "how_to_connect": {
    "website": "https://www.toma.com/",
    "docs": null,
    "mcp": null,
    "a2a": null,
    "api": null,
    "protocols": [],
    "install": null,
    "repository": null
  },
  "deployment": {
    "model": "unknown",
    "both_offered": false,
    "hosted_endpoint": null,
    "install": null,
    "note": "No deployment evidence held — Agentery has no endpoint, install instruction or directory attribute for this listing.",
    "evidence": null
  },
  "licence": {
    "name": null,
    "note": "No named licence found in the retained page text or source attributes. A public repository alone does not establish an open-source licence.",
    "evidence": null
  },
  "evidence_checks": {
    "price": {
      "source_url": "https://www.toma.com/",
      "last_observed_day": "2026-10-26",
      "age_days": 2,
      "verified_day": null,
      "note": "from the listing's current price record; no separate page-text verification is held"
    },
    "agent_card": {
      "status": "unknown",
      "note": "no Agent Card URL recorded for this listing"
    },
    "endpoint": {
      "status": "unknown",
      "note": "endpoint not yet checked"
    }
  },
  "product_group": null,
  "liveness": {
    "probed": true,
    "alive": true,
    "endpoint_kind": "site",
    "latency_ms": 460,
    "uptime_7d": 1,
    "checked_at": "2026-10-28T02:46:53.391Z",
    "consecutive_failures": 0,
    "status": "alive"
  },
  "price_extras": {
    "free_tier": null,
    "unit_cost": null
  },
  "reported_success": null,
  "feedback": "If you actually use this provider, call report_outcome with the result. Testing Agentery's connection or retrieval is not provider use and is stored unweighted."
}