Parahelp

{
  "agent_id": "parahelp",
  "name": "Parahelp",
  "url": "https://parahelp.com/",
  "logo": "https://www.google.com/s2/favicons?domain=parahelp.com&sz=128",
  "niche": null,
  "category": null,
  "short_summary": "AI customer support platform with agents that resolve issues across email, live chat, and Slack using connected APIs and context sources. An internal agent hel…",
  "task_performed": "unclear",
  "inputs_accepted": [],
  "outputs_produced": [],
  "integrations_available": [],
  "protocols_or_interfaces": [],
  "industry_fit": [],
  "autonomy_level": "unclear",
  "human_approval_needed": "unclear",
  "pricing_model": "unclear",
  "price": {
    "observed": true,
    "billing": "usage",
    "currency": "USD",
    "lowest_monthly_usd": null,
    "monthly_usd": null,
    "headline": "Paid (price not published)",
    "summary": "Parahelp charges usage-based rates of $1.25 or $1 per credit on its Start and Scale plans, with custom pricing for teams handling 20K+ tickets per month.",
    "confidence": "high",
    "source_url": "https://parahelp.com/pricing",
    "checked_at": "2026-09-02T05:04:17.008Z",
    "amount": null,
    "display": null,
    "plans": [
      {
        "name": "Start",
        "price": "$1.25 per credit",
        "usage": true,
        "period": "usage",
        "persona": "individual",
        "highlights": [
          "Minimum 800 credits/month",
          "Customer agent: 1 credit per resolved ticket",
          "Internal agent: 0.1-5 credits per request",
          "14-day no-cure-no-pay trial",
          "Unlimited team members"
        ],
        "price_annual": null
      },
      {
        "name": "Scale",
        "price": "$1 per credit",
        "usage": true,
        "period": "usage",
        "persona": "team_sme",
        "highlights": [
          "Minimum 4K credits/month",
          "For high-growth teams with 3K-20K tickets/month",
          "Customer agent: 1 credit per resolved ticket",
          "Internal agent: 0.1-5 credits per request",
          "SSO/SAML and RBAC"
        ],
        "price_annual": null
      },
      {
        "name": "Custom",
        "price": "Let’s talk",
        "period": null,
        "persona": "enterprise",
        "highlights": [
          "For 20K+ tickets/month",
          "The more you commit, the more you save",
          "Tailored onboarding",
          "Custom SLAs"
        ],
        "price_annual": null
      }
    ],
    "source": "render+llm"
  },
  "trust_or_rating_signal": [],
  "evidence_quality": "unclear",
  "entity_type": "commercial_agent_product",
  "regulated_data_suitability": "unclear",
  "evidence_urls": [
    "https://parahelp.com/"
  ],
  "last_checked": null,
  "how_to_connect": {
    "website": "https://parahelp.com/",
    "docs": null,
    "mcp": null,
    "a2a": null,
    "api": null,
    "protocols": []
  },
  "liveness": {
    "probed": true,
    "alive": true,
    "endpoint_kind": "site",
    "latency_ms": 1442,
    "uptime_7d": 1,
    "checked_at": "2026-09-02T02:39:58.088Z",
    "consecutive_failures": 0,
    "status": "alive"
  },
  "price_extras": {
    "free_tier": null,
    "unit_cost": {
      "usdPerUnit": 1.25,
      "unit": "credits",
      "usdPer1k": 1250,
      "raw": "$1.25 per credit",
      "plan": "Start"
    }
  },
  "reported_success": null,
  "feedback": "If you use this listing, call report_outcome afterwards — it sharpens rankings for everyone including you."
}