Agent Observability

{
  "agent_id": "livekit_agent_observability",
  "name": "Agent Observability",
  "url": "https://livekit.com/products/agent-observability",
  "logo": "https://agentery.com/logos/CP-4GJPTG-ld256.png",
  "niche": "agent-observability-eval",
  "category": "developer-tools-infra",
  "short_summary": "provides observability for voice AI agents in production, offering traces, logs, metrics, and session insights",
  "task_performed": "provides observability for voice AI agents in production, offering traces, logs, metrics, and session insights",
  "inputs_accepted": [
    "voice agent session data including calls",
    "function calls",
    "and conversation turns"
  ],
  "outputs_produced": [
    "realtime dashboards",
    "detailed traces and logs",
    "metrics",
    "synchronized audio recordings",
    "transcripts",
    "and reports"
  ],
  "integrations_available": [
    "LiveKit Cloud",
    "SAP"
  ],
  "protocols_or_interfaces": [
    "MCP"
  ],
  "industry_fit": [
    "developer tools / voice AI customer support"
  ],
  "autonomy_level": "infrastructure",
  "human_approval_needed": "unclear",
  "pricing_model": "freemium",
  "price": {
    "observed": true,
    "billing": "freemium",
    "source_kind": "vendor",
    "currency": "USD",
    "lowest_monthly_usd": 50,
    "monthly_usd": 50,
    "headline": "Free plan; paid from $50/mo",
    "commercial": {
      "entry_offer": {
        "line": "Ship",
        "monthly_native": 50,
        "monthly_usd": 50,
        "commitment": "monthly",
        "basis": "$50/month",
        "billing_verified": true
      },
      "rates": [
        {
          "line": "Agent session",
          "per": "per min",
          "text": "$0.01 per min"
        },
        {
          "line": "Agent Observability",
          "per": "per min",
          "text": "$0.01 per min"
        }
      ],
      "currency": "USD",
      "lines": [
        {
          "name": "Build",
          "price": "$0/mo",
          "kind": "free",
          "billed": "monthly"
        },
        {
          "name": "Ship",
          "price": "$50/mo",
          "kind": "base_subscription",
          "billed": "monthly"
        },
        {
          "name": "Scale",
          "price": "$500/mo",
          "kind": "base_subscription",
          "billed": "monthly"
        },
        {
          "name": "Agent session",
          "price": "$0.0100/min",
          "kind": "usage_rate",
          "unit": "min",
          "billed": "usage"
        },
        {
          "name": "Agent Observability",
          "price": "$0.0100/min",
          "kind": "usage_rate",
          "unit": "min",
          "billed": "usage"
        }
      ]
    },
    "summary": "Free plan; paid from $50/mo. LiveKit Cloud shows Build, Ship, and Scale plans at $0/mo, $50/mo, and $500/mo, plus usage-based per-minute charges including $0.0100/min for Agent Observability.",
    "confidence": "medium",
    "source_url": "https://livekit.com/pricing",
    "checked_at": "2026-10-26T02:45:32.752Z",
    "amount": 50,
    "display": "From $50/mo",
    "plans": [
      {
        "name": "Build",
        "price": "$0/mo",
        "period": "month",
        "persona": "free",
        "highlights": [
          "Free plan",
          "Monthly allotments for agent session minutes, inbound calling minutes, and inference credits"
        ],
        "promo_note": null,
        "price_promo": null,
        "price_annual": null
      },
      {
        "name": "Ship",
        "price": "$50/mo",
        "period": "month",
        "persona": "pro",
        "highlights": [
          "Includes monthly allotments for agent session minutes, inbound calling minutes, and inference credits"
        ],
        "promo_note": null,
        "price_promo": null,
        "price_annual": null
      },
      {
        "name": "Scale",
        "price": "$500/mo",
        "period": "month",
        "persona": "team_sme",
        "highlights": [
          "Includes monthly allotments for agent session minutes, inbound calling minutes, and inference credits"
        ],
        "promo_note": null,
        "price_promo": null,
        "price_annual": null
      },
      {
        "name": "Agent session",
        "price": "$0.0100/min",
        "usage": true,
        "period": "usage",
        "persona": "individual",
        "highlights": [
          "Per-minute usage rate"
        ],
        "promo_note": null,
        "price_promo": null,
        "price_annual": null
      },
      {
        "name": "Agent Observability",
        "price": "$0.0100/min",
        "usage": true,
        "period": "usage",
        "persona": "individual",
        "highlights": [
          "Per-minute observability usage rate"
        ],
        "promo_note": null,
        "price_promo": null,
        "price_annual": null
      }
    ],
    "source": "render+llm"
  },
  "trust_or_rating_signal": [
    "SAP partnership",
    "billions of calls annually",
    "enterprise-grade voice AI at global scale",
    "Security page"
  ],
  "evidence_quality": "medium",
  "entity_type": "infrastructure",
  "regulated_data_suitability": "enterprise security page only",
  "evidence_urls": [
    "https://livekit.com/products/agent-observability"
  ],
  "last_checked": "2026-10-26",
  "profile_checked": "2026-06-16",
  "price_checked": "2026-10-26",
  "how_to_connect": {
    "website": "https://livekit.com/products/agent-observability",
    "docs": null,
    "mcp": null,
    "a2a": null,
    "api": null,
    "protocols": [
      "MCP"
    ],
    "install": null,
    "repository": null,
    "note": "Speaks MCP but publishes no endpoint we could verify — check the docs/website."
  },
  "deployment": {
    "model": "unknown",
    "both_offered": false,
    "hosted_endpoint": null,
    "install": null,
    "note": "No deployment evidence held — Agentery has no endpoint, install instruction or directory attribute for this listing.",
    "evidence": null
  },
  "licence": {
    "name": null,
    "note": "No named licence found in the retained page text or source attributes. A public repository alone does not establish an open-source licence.",
    "evidence": null
  },
  "evidence_checks": {
    "price": {
      "source_url": "https://livekit.com/pricing",
      "last_observed_day": "2026-10-26",
      "age_days": 1,
      "verified_day": null,
      "note": "from the listing's current price record; no separate page-text verification is held"
    },
    "agent_card": {
      "status": "unknown",
      "note": "no Agent Card URL recorded for this listing"
    },
    "endpoint": {
      "status": "unknown",
      "note": "endpoint not yet checked"
    }
  },
  "product_group": {
    "group_id": 107,
    "group": "AI agent monitoring and debugging",
    "change_90d_pct": 7.98,
    "fair_price_by_tier_monthly_usd": {
      "individual": 19,
      "pro": 52.46,
      "team / small business": 249.17,
      "enterprise": null
    },
    "note": "Change of the group's price index over the last 90 days. Call get_group_fair_price with group_id for tier and payment-model detail.",
    "page": "https://agentery.com/aepi/groups/107"
  },
  "liveness": {
    "probed": true,
    "alive": true,
    "endpoint_kind": "site",
    "latency_ms": 766,
    "uptime_7d": 1,
    "checked_at": "2026-10-26T02:38:56.753Z",
    "consecutive_failures": 0,
    "status": "alive"
  },
  "price_extras": {
    "free_tier": null,
    "unit_cost": null
  },
  "reported_success": null,
  "feedback": "If you actually use this provider, call report_outcome with the result. Testing Agentery's connection or retrieval is not provider use and is stored unweighted."
}