Kastle

{
  "agent_id": "kastle",
  "name": "Kastle",
  "url": "https://kastle.ai/",
  "logo": "https://agentery.com/logos/CP-AZJM7A.png",
  "niche": "mortgage-application-processing",
  "category": "real-estate",
  "short_summary": "Automates high-volume borrower phone calls and interactions for mortgage lending and servicing, including payment reminders, collections, loan inquiries, payof…",
  "task_performed": "Automates high-volume borrower phone calls and interactions for mortgage lending and servicing, including payment reminders, collections, loan inquiries, payoffs, and loss mitigation",
  "inputs_accepted": [
    "Voice calls",
    "SMS",
    "email",
    "chat",
    "borrower account/loan data from core systems",
    "natural language SOPs/prompts"
  ],
  "outputs_produced": [
    "Resolved borrower inquiries",
    "payment collection",
    "repayment plan offers",
    "escalations to humans",
    "compliance scorecards",
    "analytics",
    "agent performance reports"
  ],
  "integrations_available": [
    "contact center systems",
    "payment processor",
    "LMS (loan management systems)",
    "API"
  ],
  "protocols_or_interfaces": [
    "API"
  ],
  "industry_fit": [
    "consumer lending and mortgage servicing (finance)"
  ],
  "autonomy_level": "agentic",
  "human_approval_needed": "sometimes required",
  "pricing_model": "enterprise/contact sales",
  "price": {
    "observed": false,
    "billing": "not_found",
    "currency": null,
    "lowest_monthly_usd": null,
    "monthly_usd": null,
    "headline": "No public price found",
    "summary": "No public SaaS pricing is shown; the homepage directs prospective buyers to book a demo.",
    "confidence": "medium",
    "source_url": "https://kastle.ai/",
    "checked_at": "2026-10-22T02:11:53.068Z",
    "source_kind": "vendor",
    "amount": null,
    "display": null,
    "plans": [],
    "source": "render+llm"
  },
  "trust_or_rating_signal": [
    "SOC 2 Type II",
    "SOC II Type I",
    "GDPR-ready",
    "$500M+ in transactions processed",
    "67%+ user satisfaction",
    "Won LendingTree's 2024 Innovation Challenge",
    "a16z newsletter mention",
    "Trusted by FDIC-insured banks and IMBs"
  ],
  "evidence_quality": "high",
  "entity_type": "agent",
  "regulated_data_suitability": "possibly suitable (SOC2 stated, GDPR stated)",
  "evidence_urls": [
    "https://kastle.ai/",
    "https://www.ycombinator.com/companies/kastle"
  ],
  "last_checked": "2026-10-22",
  "profile_checked": "2026-06-16",
  "price_checked": "2026-10-22",
  "how_to_connect": {
    "website": "https://kastle.ai/",
    "docs": null,
    "mcp": null,
    "a2a": null,
    "api": null,
    "protocols": [],
    "install": null,
    "repository": null
  },
  "deployment": {
    "model": "unknown",
    "both_offered": false,
    "hosted_endpoint": null,
    "install": null,
    "note": "No deployment evidence held — Agentery has no endpoint, install instruction or directory attribute for this listing.",
    "evidence": null
  },
  "licence": {
    "name": null,
    "note": "No named licence found in the retained page text or source attributes. A public repository alone does not establish an open-source licence.",
    "evidence": null
  },
  "evidence_checks": {
    "price": {
      "status": "unknown",
      "note": "no observed price page text held for this listing"
    },
    "agent_card": {
      "status": "unknown",
      "note": "no Agent Card URL recorded for this listing"
    },
    "endpoint": {
      "status": "unknown",
      "note": "endpoint not yet checked"
    }
  },
  "product_group": null,
  "liveness": {
    "probed": true,
    "alive": true,
    "endpoint_kind": "site",
    "latency_ms": 1234,
    "uptime_7d": 1,
    "checked_at": "2026-10-28T02:38:43.076Z",
    "consecutive_failures": 0,
    "status": "alive"
  },
  "price_extras": {
    "free_tier": null,
    "unit_cost": null
  },
  "reported_success": null,
  "feedback": "If you actually use this provider, call report_outcome with the result. Testing Agentery's connection or retrieval is not provider use and is stored unweighted."
}