Voice of the Customer AI agents

{
  "agent_id": "cobbai",
  "name": "Voice of the Customer AI agents",
  "url": "https://cobbai.com/voice-of-customer",
  "logo": "https://agentery.com/logos/CP-ZEYAR5-256.png",
  "niche": "voice-of-customer",
  "category": "customer-success-support",
  "short_summary": "analyzes customer interactions and feedback to detect sentiment, satisfaction, recurring issues, and signals like purchase intent or loyalty risks",
  "task_performed": "analyzes customer interactions and feedback to detect sentiment, satisfaction, recurring issues, and signals like purchase intent or loyalty risks",
  "inputs_accepted": [
    "customer interactions and feedback from channels"
  ],
  "outputs_produced": [
    "insights",
    "sentiment/satisfaction detection",
    "signal notifications to marketing and sales teams",
    "issue and trend tracking"
  ],
  "integrations_available": [
    "Zendesk",
    "Salesforce",
    "Intercom"
  ],
  "protocols_or_interfaces": [],
  "industry_fit": [
    "support"
  ],
  "autonomy_level": "workflow automation",
  "human_approval_needed": "unclear",
  "pricing_model": "unclear",
  "price": {
    "observed": true,
    "billing": "subscription",
    "source_kind": "vendor",
    "currency": "USD",
    "lowest_monthly_usd": 32.49,
    "monthly_usd": 32.49,
    "headline": "From €29/mo (€29 per seat/month × 1)",
    "commercial": {
      "entry_offer": {
        "line": "Essential",
        "monthly_native": 29,
        "monthly_usd": 32.49,
        "commitment": "annual",
        "basis": "€29 per seat/month × 1"
      },
      "currency": "EUR",
      "notes": [
        "prices in EUR as published; USD figures are conversions at 2026-10-25"
      ],
      "lines": [
        {
          "name": "Essential",
          "price": "€29 per seat/mo, billed annually",
          "kind": "base_subscription",
          "unit": "seat",
          "billed": "annually"
        },
        {
          "name": "Advanced",
          "price": "€59 per seat/mo, billed annually",
          "kind": "base_subscription",
          "unit": "seat",
          "billed": "annually"
        },
        {
          "name": "Enterprise",
          "price": "€99 per seat/mo, billed annually",
          "kind": "base_subscription",
          "unit": "seat",
          "billed": "annually"
        }
      ]
    },
    "summary": "From €29/mo (€29 per seat/month × 1). Cobbai offers three annual-billed subscription tiers from €29 per seat per month, plus €0.15 per conversation and €0.75 per auto resolution.",
    "confidence": "high",
    "source_url": "https://cobbai.com/pricing",
    "checked_at": "2026-10-26T01:57:11.766Z",
    "amount": 32.51,
    "display": "From $32.51/mo",
    "plans": [
      {
        "name": "Essential",
        "price": "€29 per seat/mo, billed annually",
        "period": "month",
        "persona": "individual",
        "highlights": [
          "€0.15 per conversation",
          "3–5 seats",
          "Under 500 conversations per month",
          "1 AI agent"
        ]
      },
      {
        "name": "Advanced",
        "price": "€59 per seat/mo, billed annually",
        "period": "month",
        "persona": "pro",
        "highlights": [
          "€0.15 per conversation",
          "5–30 seats",
          "Unlimited conversations",
          "3 AI agents"
        ]
      },
      {
        "name": "Enterprise",
        "price": "€99 per seat/mo, billed annually",
        "period": "month",
        "persona": "enterprise",
        "highlights": [
          "€0.15 per conversation",
          "10–unlimited seats",
          "Unlimited conversations",
          "Unlimited AI agents",
          "Ask for a quote"
        ]
      }
    ],
    "source": "render+llm"
  },
  "trust_or_rating_signal": [],
  "evidence_quality": "medium",
  "entity_type": "agent",
  "regulated_data_suitability": "unclear",
  "evidence_urls": [
    "https://cobbai.com/voice-of-customer"
  ],
  "last_checked": "2026-10-26",
  "profile_checked": "2026-06-16",
  "price_checked": "2026-10-26",
  "how_to_connect": {
    "website": "https://cobbai.com/voice-of-customer",
    "docs": "https://cobbai.com/docs",
    "mcp": null,
    "a2a": null,
    "api": null,
    "protocols": [],
    "install": null,
    "repository": null
  },
  "deployment": {
    "model": "unknown",
    "both_offered": false,
    "hosted_endpoint": null,
    "install": null,
    "note": "No deployment evidence held — Agentery has no endpoint, install instruction or directory attribute for this listing.",
    "evidence": null
  },
  "licence": {
    "name": null,
    "note": "No named licence found in the retained page text or source attributes. A public repository alone does not establish an open-source licence.",
    "evidence": null
  },
  "evidence_checks": {
    "price": {
      "source_url": "https://cobbai.com/pricing",
      "last_observed_day": "2026-10-26",
      "age_days": 1,
      "verified_day": null,
      "note": "from the listing's current price record; no separate page-text verification is held"
    },
    "agent_card": {
      "status": "unknown",
      "note": "no Agent Card URL recorded for this listing"
    },
    "endpoint": {
      "status": "unknown",
      "note": "endpoint not yet checked"
    }
  },
  "product_group": {
    "group_id": 43,
    "group": "Customer conversation automation",
    "change_90d_pct": 0,
    "fair_price_by_tier_monthly_usd": {
      "individual": 16.67,
      "pro": 39.48,
      "team / small business": 139,
      "enterprise": 344.49
    },
    "broad_market": true,
    "note": "Change of the group's price index over the last 90 days. Call get_group_fair_price with group_id for tier and payment-model detail.",
    "page": "https://agentery.com/aepi/groups/43"
  },
  "liveness": {
    "probed": true,
    "alive": true,
    "endpoint_kind": "site",
    "latency_ms": 159,
    "uptime_7d": 1,
    "checked_at": "2026-10-26T02:33:22.279Z",
    "consecutive_failures": 0,
    "status": "alive"
  },
  "price_extras": {
    "free_tier": null,
    "unit_cost": null
  },
  "reported_success": null,
  "feedback": "If you actually use this provider, call report_outcome with the result. Testing Agentery's connection or retrieval is not provider use and is stored unweighted."
}