Ai Voice Agent

{
  "agent_id": "ai_voice_agent",
  "name": "Ai Voice Agent",
  "url": "https://mavenagi.com/product/maven-voice",
  "logo": "https://agentery.com/logos/CP-M657JD-256.png",
  "niche": "voice-contact-centre-agent",
  "category": "customer-success-support",
  "short_summary": "resolves customer support calls in real time via an AI voice agent, executing workflows like refunds, replacements, card locks, rebookings, and renewals",
  "task_performed": "resolves customer support calls in real time via an AI voice agent, executing workflows like refunds, replacements, card locks, rebookings, and renewals",
  "inputs_accepted": [
    "voice calls (SIP",
    "PSTN",
    "WebRTC)",
    "real-time speech",
    "customer data",
    "rules",
    "and system context"
  ],
  "outputs_produced": [
    "spoken voice responses",
    "executed workflows/actions",
    "agent handoffs with summaries",
    "transcripts",
    "recordings",
    "and sentiment"
  ],
  "integrations_available": [
    "Twilio",
    "RingCentral",
    "Cisco",
    "Genesys",
    "Zendesk Talk",
    "SIP",
    "PSTN",
    "WebRTC",
    "OpenAI",
    "Phonic",
    "Cartesia",
    "Salesforce",
    "Freshdesk",
    "Slack"
  ],
  "protocols_or_interfaces": [],
  "industry_fit": [
    "customer support / CX across retail",
    "fintech",
    "travel",
    "operations",
    "financial services",
    "healthcare",
    "telecommunications"
  ],
  "autonomy_level": "agentic",
  "human_approval_needed": "sometimes required",
  "pricing_model": "enterprise/contact sales",
  "price": {
    "observed": true,
    "billing": "free",
    "source_kind": "vendor",
    "currency": "USD",
    "lowest_monthly_usd": null,
    "monthly_usd": null,
    "headline": "Free",
    "commercial": {
      "currency": "USD",
      "lines": [
        {
          "name": "Unnamed offer",
          "price": "0USD",
          "kind": "free",
          "billed": "monthly"
        }
      ]
    },
    "summary": "Free. The homepage contains a JSON-LD offer priced at 0USD, but provides no billing period or visible plan details.",
    "confidence": "low",
    "source_url": "https://mavenagi.com/product/maven-voice",
    "checked_at": "2026-10-26T01:29:42.763Z",
    "amount": null,
    "display": null,
    "plans": [
      {
        "name": "Unnamed offer",
        "price": "0USD",
        "period": null,
        "persona": "free",
        "highlights": []
      }
    ],
    "source": "render+llm"
  },
  "trust_or_rating_signal": [
    "Named to The Agentic List 2026 (CX Agents category)",
    "Customer/partner testimonials (VP of Operations, OpenAI Head of Startups, Cartesia CEO)",
    "SOC 2 Type II",
    "ISO 27001",
    "HIPAA",
    "PCI-DSS",
    "GDPR",
    "Trust Center"
  ],
  "evidence_quality": "high",
  "entity_type": "agent",
  "regulated_data_suitability": "possibly suitable (HIPAA stated, SOC2 stated, GDPR stated, PCI-DSS stated, ISO 27001 stated)",
  "evidence_urls": [
    "https://mavenagi.com/product/maven-voice",
    "https://mavenagi.com/integrations"
  ],
  "last_checked": "2026-10-26",
  "profile_checked": "2026-06-16",
  "price_checked": "2026-10-26",
  "how_to_connect": {
    "website": "https://mavenagi.com/product/maven-voice",
    "docs": "https://mavenagi.com/developers",
    "mcp": null,
    "a2a": null,
    "api": {
      "docs_url": "https://mavenagi.com/developers",
      "endpoint": null
    },
    "protocols": [],
    "install": null,
    "repository": null
  },
  "deployment": {
    "model": "unknown",
    "both_offered": false,
    "hosted_endpoint": null,
    "install": null,
    "note": "No deployment evidence held — Agentery has no endpoint, install instruction or directory attribute for this listing.",
    "evidence": null
  },
  "licence": {
    "name": null,
    "note": "No named licence found in the retained page text or source attributes. A public repository alone does not establish an open-source licence.",
    "evidence": null
  },
  "evidence_checks": {
    "price": {
      "source_url": "https://mavenagi.com/product/maven-voice",
      "last_observed_day": "2026-10-26",
      "age_days": 0,
      "verified_day": null,
      "note": "from the listing's current price record; no separate page-text verification is held"
    },
    "agent_card": {
      "status": "unknown",
      "note": "no Agent Card URL recorded for this listing"
    },
    "endpoint": {
      "status": "unknown",
      "note": "endpoint not yet checked"
    }
  },
  "product_group": null,
  "liveness": {
    "probed": true,
    "alive": true,
    "endpoint_kind": "site",
    "latency_ms": 439,
    "uptime_7d": 1,
    "checked_at": "2026-10-26T02:31:19.807Z",
    "consecutive_failures": 0,
    "status": "alive"
  },
  "price_extras": {
    "free_tier": null,
    "unit_cost": null
  },
  "reported_success": null,
  "feedback": "If you actually use this provider, call report_outcome with the result. Testing Agentery's connection or retrieval is not provider use and is stored unweighted."
}